Data Security & Privacy in Teamgage

Data Security & Privacy in Teamgage

At Teamgage, protecting your organisation's data is a core part of how we operate. We understand that employee feedback, organisational structures and people data are sensitive, which is why security, privacy and confidentiality are built into every aspect of the platform.

ISO 27001:2022 Certified

Teamgage maintains certification against ISO 27001:2022, the internationally recognised standard for Information Security Management Systems (ISMS).

This certification demonstrates our commitment to continually identifying, managing and reducing information security risks through documented controls, governance processes and regular independent audits.

Where Is Data Stored?

All Teamgage customer data is stored within Australia.

This includes employee feedback, organisational hierarchy data, user information and platform configuration data.

Keeping data within Australia helps organisations meet local data sovereignty requirements and provides confidence that information is managed under Australian privacy and security expectations.

How Is Data Protected?

Teamgage uses multiple layers of security controls to protect customer information, including:
  1. Encryption of data in transit
  2. Encryption of data at rest
  3. Role-based access controls
  4. Secure authentication processes
  5. Regular security monitoring and review
  6. Controlled access to production environments
These controls are regularly reviewed as part of our information security management program.

How Is People Data Managed?

Organisations retain ownership of their people data. Teamgage only uses the information required to:
  1. Create and maintain user accounts
  2. Manage organisational structures
  3. Deliver notifications
  4. Generate reporting and insights
We recommend organisations regularly review and maintain their people data to ensure accuracy.

Secure Data Transfers

Teamgage provides secure methods for transferring people and organisational data.
Options include:
  1. Secure uploads via the Teamgage Portal
  2. Secure File Transfer Protocol (SFTP) integrations
For security reasons, do not share employee data files via email.

Access Controls

Access to Teamgage is controlled through user permissions and role-based security.
Depending on their role, users may have access to:
  1. Their own submissions
  2. Team results
  3. Organisational reporting
  4. Administrative functions
This ensures users only access information relevant to their responsibilities.

Need More Information?

If your organisation requires additional information regarding Teamgage security, privacy practices, ISO 27001 certification or data management processes, please contact support@teamgage.com and our team will be happy to assist.

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