Teamgage Employee Enagement Survey

Employee Offboarding Survey

Employees departures can be challenging, but they also present an opportunity to gather valuable insights that can drive organisational improvement. An effective offboarding survey helps understand the reasons behind employee exits, captures their overall experience, and identifies areas for growth.

This article will guide you through the best practice for using our pre-designed offboarding survey template to ensure you gain the most actionable feedback from departing employees. 

Objectives of Offboarding Surveys

  1. Understand Reasons for Leaving: Identify the primary factors contributing to an employee's decision to leave, such as career advancement, workplace culture, or compensation.
  2. Evaluate Employee Experience: Gain insights into the employee's overall experience during their tenure.
  3. Identify Areas for Improvement: Pinpoint specific areas within the organisation that need enhancement.

Features of Our Offboarding Survey Template

  1. Pre-Designed Questions: A set of expertly crafted questions designed to capture all critical aspects of the employee’s experience.
  2. Customisation Options: Ability to tailor questions to fit specific organisational needs and contexts.
  3. Real-Time Analytics: Instant access to survey results with advanced analytics to identify trends and actionable insights.
  4. Anonymity Assurance: Built-in measures to ensure the confidentiality of responses, encouraging honest and open feedback.

Key Components of the Offboarding Survey

  1. Exit Reasons: Questions to understand the primary factors contributing to the employee's departure.
  2. Job Satisfaction: Assess the level of job satisfaction and fulfilment during their tenure.
  3. Management and Leadership: Evaluate the support and guidance provided by managers and leaders.
  4. Work Environment: Gather feedback on the workplace culture, resources, and overall environment.
  5. Career Development: Understand opportunities for growth and professional development offered.
  6. Final Thoughts: Open-ended questions for any additional feedback or suggestions.

Sample Questions

  1. What are the main reasons for your decision to leave the company?
  2. How satisfied were you with your job role and responsibilities?
  3. How would you rate the support and leadership provided by your manager?
  4. How would you describe the overall work environment and culture?
  5. Were there sufficient opportunities for professional growth and development?
  6. Do you have any additional feedback or suggestions for improving the employee experience?

Best Practices for Using the Offboarding Survey

  1. Timing: Distribute the survey during the final week of employment to capture timely feedback. 
  2. Anonymity: Emphasise the anonymity of responses to encourage honest and open feedback.
  3. Actionable Insights: Focus on gathering actionable insights that can drive meaningful improvements.
  4. Continuous Improvement: Regularly review feedback and update the survey to address evolving organisational needs and trends.

Implementation Guide

  1. Setting Up the Survey: Follow the step-by-step instructions within our platform to activate and customise the offboarding survey template.
  2. Survey Distribution: Distribute the survey by copying a link and sending it to the departing employee.
  3. Data Collection: Collect and store survey responses securely within the platform.
  4. Analysing Results: Utilise our real-time analytics to interpret the data, identify trends, and build reports.


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