At Teamgage, we believe that constructive and insightful feedback is key to continuous improvement and building engaged, high-performing teams. This guide provides best practices and expectations to consider when writing comments during feedback submission. Whether you’re celebrating success, identifying challenges or proposing improvements, your voice matters!
When submitting feedback, aim for comments that are clear, actionable, and respectful. Here are some tips:
- Be Specific
- Focus on concrete examples to provide context.
- Vague: “Things are going well.”
- Specific: “I appreciate the new process for project updates; it has reduced confusion and improved communication across teams.”
- When highlighting issues, explain what the problem is and how it impacts your team.
- Vague: “Our tools are outdated.”
- Specific: “The software we use for project tracking is slow and frequently crashes, which affects our productivity.”
- Offer Solutions
- Include potential solutions or ideas alongside challenges
- Example: “It would be helpful to have more training on the new system so the team can fully leverage its capabilities.”
- This shows a proactive approach and helps leaders understand how to improve
- Balance Positive and Developmental Feedback
- Recognise what’s working well to boost morale
- Example: “The new meeting format has been great for keeping discussions focused and on track.”
- Share developmental feedback respectfully
- Not constructive: “Management never listens.”
- Constructive: "I think it would be helpful to have more opportunities for staff to share input in decision-making processes.”
- Focus on Team and Organisational Impact
- Feedback should highlight how issues or successes affect your team, department, or organisation
- Avoid personal grievances unrelated to broader goals
- Example: “I’ve noticed that unclear deadlines sometimes delay projects. Setting shared timelines upfront could help keep work on track.”
Tips for Effective Feedback
Teamgage is built on trust, transparency, and collaboration. To keep everyone safe and encouraged to participate:
- Respect & Professionalism
- Focus on the feedback itself, not the person
- Not constructive: “John doesn’t know how to manage the team.”
- Constructive: "I feel we could benefit from clearer team leadership, especially around setting priorities.”
- Confidentiality & Safety
- Teamgage protects anonymity to encourage open and honest feedback
- Always frame feedback constructively and align with organisational values
- Focus on Continuous Improvement
- Feedback should spark action and drive positive change
- Avoid blame or negativity; highlight improvements or successes
- Be Actionable
- Provide comments that can lead to tangible actions
- Avoid extremely general comments (e.g. “Everything's fine”) that are difficult to act upon
- Ask yourself: “Can someone take this comment and do something with it?”
Your feedback shapes the future of your team and organisation. By keeping comments specific, respectful and solution-oriented, you contribute to a positive environment for continuous improvement.
Remember: Feedback is a conversation, not a complaint box.