How To Check That Your Teamgage Notification Email Is Genuine
This guide explains how to verify that a Teamgage Huddle email is genuine and not part of a ransomware or phishing attempt.
What is Ransomware?
Ransomware is a type of malicious software that takes over your computer and prevents you from accessing files. Hackers often use it to extort money from organisations.
The most common way ransomware and other scams enter corporate networks is through email. Scammers often disguise malicious links or attachments in emails that appear harmless.
How To Prevent A Ransomware Attack
To help protect your organisation, follow these best practices when handling emails:
- Think Before You Click
- Verify the sender email - Teamgage emails will always come from noreply@teamgage.com
- Check the links – Teamgage links uses the domain of teamgage.com
- Be cautious with attachments - Do not open attachments from unknown senders, especially .zip or .exe files
- Never provide sensitive information – Teamgage will never ask for usernames, passwords or other personal info via email
- Contact Support When Unsure
- If you’re unsure whether an email is genuine, contact your internal IT support
- Be extra cautious if the email has a warning banner indicating it came from an external source
Related Articles
How to Check the Inheritance of the Huddle Notification Schedule
The Huddle notification system will send recurring automated prompts to team members and managers to encourage them to provide regular feedback and review results. In this article, we'll show you how to check the inheritance of your organisation's ...Receiving Teamgage Huddle Notifications via Email
Teamgage sends notifications directly to your email so you never miss a chance to submit feedback or review result's. User Notifications User Welcome Submission User Submission User Remind To Submit User Submission Thank You Manager Notifications ...How to send a User their Huddle Notification
You will need to have an Admin profile to access the Users section of Teamgage. If you can't see Users speak to your Teamgage Admin or contact our Support Team (support@teamgage.com). If you want to manually send an individual User a one-off Huddle ...Email Whitelisting - Technical Guide
There are three steps which should be performed by your organisation's IT team to reliably receive Teamgage reminder/notification emails: IP Whitelisting on the inbound mail gateway Domain/Sender Whitelisting on the spam filtering appliance Safe ...Email Deliverability and Spam Filters
I'm not receiving emails from Teamgage Here are some things you can try: Have a look in your Spam/Junk folder (See below for how to fix this). Login to Teamgage and send yourself a Test Email. Check that the email address on your Teamgage account is ...