We work with thousands of teams around the world, and we know engaged employees are the cornerstone of a thriving and successful organisation. Studies have shown that engaged employees demonstrate:
- Higher levels of productivity and efficiency
- Improved retention rates and reduced turnover
- Enhanced creativity and innovation
- Increased customer satisfaction and loyalty
That's why our Teamgage team worked with the University of South Australia and the Centre for Workplace Excellence to create the perfect employee engagement survey.
Why should you run an employee engagement survey?
A well designed employee engagement survey:
- Gives every employee a voice
- Enables your teams to provide feedback that will help the organisation identify focus areas and opportunities to improve
- Allows you to implement actions to improve the work experience for your employees
Key features of our survey
Our new survey is built on a foundation of peer-reviewed university research and is designed to transform the way organisations gather and utilise feedback from their workforce. Using validated questions, our engagement survey is concise enough to beat survey fatigue, yet comprehensive in the insights it generates.
- We're beating survey fatigue
We hear you! Survey fatigue is a fear for many leaders. Not only does it affect survey completion rates and the reliability of results, but workload and morale too. One of the key advantages of our survey is its efficiency. Traditional employee engagement surveys can be time-consuming, often requiring employees to spend a substantial amount of time responding to numerous questions. Our survey, however, is designed to be completed in a fraction of the time, without compromising the depth and quality of feedback.
- Targeted questionnaire
Our survey comprises 28 peer-reviewed questions designed to accurately measure key factors that influence employee engagement. These questions have been rigorously scrutinised by experts in the field, refined, and validated through extensive research to ensure their relevance and effectiveness. In addition to these standardised questions, we offer four open-ended, long-form text questions that allow for deeper qualitative insights. By combining quantitative data with qualitative feedback, our survey delivers a comprehensive view of employee engagement, enabling more actionable insights.
- Research-backed survey design and methodology
The foundation of our Employee Engagement Survey is rooted in the peer-reviewed university research of Dr. Matthews, a John Miller Professor of Management at the University of Alabama. He has shown that you don't need multiple survey questions to gain one reliable insight. Instead, if a single question is constructed correctly, it too can generate a robust, reliable result.
- Streamlined response format
Participants are presented with clear, concise response options, eliminating unnecessary complexity and reducing cognitive load. This allows employees to provide accurate feedback swiftly and efficiently.
- Actionable insights
The survey generates reports in real-time that highlight areas of strength and areas that may require attention. These insights are presented in a user-friendly format, making it easy for organisations to quickly identify specific areas for improvement. For those that want to go deeper, results can be exported at the click of a button.
- Confidential and anonymous
We understand the importance of confidentiality in surveys of this nature. All responses are kept strictly confidential, and participant identities remain anonymous throughout the process. This allows team members to provide honest feedback without fear of repercussions. Here's how user anonymity is protected:
- Teamgage is an independent 3rd party
- Enterprise-level data encryption technology
- At least 4 submissions required to access results
Click here to learn more about how Teamgage protects your anonymity.
Getting Started
Administration of the Employee Engagement Survey
The survey can be distributed electronically through our secure platform. Here's how:
- All participants will receive an email invitation from Teamgage with a unique link to access the survey
- Additional reminders will be sent until the survey close date
- Employees should be able to complete the Survey in as little as 5-10 minutes
Viewing and Interpreting Survey Results
Upon completion of the survey, our system will generate detailed reports that highlight key metrics related to team engagement. These reports will provide insights into areas of strength and areas that may require attention.
Visualise the survey results in an easy-to-use dashboard, share them with other leaders within your organisation, or export as a .csv for even deeper analysis.
Action Planning
Employee engagement (or disengagement) surveys are a good indicator of how much they trust your overall internal feedback and subsequent action planning process. Acting on the survey results is crucial for driving positive change within your team and ensuring feedback isn't submitted into a black hole. We recommend convening a feedback session to discuss the findings and collaboratively create an action plan. This plan should outline specific steps to address identified areas for improvement.
Follow-up and Continuous Improvement
Feedback from the survey will serve as a foundation for ongoing improvement efforts. Regular follow-up Huddles can be conducted to track progress and measure the impact of implemented changes.
Things to consider when running your survey
Most disengaged employees don't bother responding to surveys. Yes, it's a high probability that your low survey participation rate could be linked to low employee engagement and poor morale. So, how do you ensure good survey response rates?
- Secure a commitment from Senior Leaders. Ensuring that you have buy-in from senior leaders and full commitment in the organisation's survey initiative is the single most important aspect of ensuring high levels of employee participation.
- Communicate expectations to leaders. All leaders in the organisation should understand the purpose of the survey and what it means to them. Tell them they will receive their team's results and that they will need to collevtively develop a team action plan.
- Develop a value proposition for participants. Explain how employees will obtain value from the employee survey initiative by clarifying how they and the organisation as a whole will benefit from it. Communicate the basic objectives of the project to all employees.
- Guarantee respondent confidentiality. Give employees full assurance, freedom and security to submit honest opinions, without having to worry about potential consequences and being reprimand by their line managers. Leadership needs to communicate that the engagement survey is completely anonymous.
- Provide time to take the survey. Employees should be able to complete questionnaires in work time. Consider setting aside a designated time (e.g. 10 minutes) during the workday when all employees can fill out the survey at the same time.
FAQS
Is participation in the survey mandatory?
While participation is highly encouraged, it is not mandatory. However, we strongly believe that the more input you receive, the more accurate and valuable the insights will be.
Can I see a sample of the survey questions?
Yes, we have a sample of the questions available for preview.