Receiving Conversation Notifications

Receiving Conversation Notifications

Whenever a new Teamgage Conversation is started, or a new reply is added to an existing conversation, notifications are sent to the relevant participants These notifications help keep conversations moving while maintaining anonymity and psychological safety.

To further protect privacy, Teamgage introduces a randomised delay between when a message is sent and when the notification is delivered. This helps prevent assumptions about who submitted a comment based on notification timing, particularly in open-plan office environments.

When Are Notifications Sent?

Notifications are sent when:
  1. A new conversation is started
  2. A new reply is added to an existing conversation
To protect anonymity, Teamgage applies a short randomised delay before notifications are delivered.
This delay:
  1. Helps reduce assumptions about who submitted feedback
  2. Maintains privacy in shared work environments
  3. Typically ranges between 5–10 minutes
If multiple messages are exchanged close together, Teamgage may hold notifications briefly after the latest message before sending them.

In Multiple Conversations?

If you are involved in more than one active conversation:
  1. You will only receive one notification at a time
  2. The notification link will take you to your Conversations list, where you can view all active conversations in one place
This helps reduce notification overload while keeping conversations organised.

Types of Notifications

There are two types of notifications you may receive as part of a Teamgage Conversation.

Conversation Started

You’ll receive this notification when a leader or administrator replies to one of your comments and starts a new conversation.

Here's What It Looks Like


New Reply

If a new message is added to an existing conversation you’re part of, you’ll receive a follow-up notification.

Here's What It Looks Like





How Notifications Are Delivered

Notifications are delivered through the communication channel configured by your organisation. This is managed by your Teamgage Administrator and helps ensure notifications are delivered securely through platforms your team already uses. 
Supported notification channels include:
  1. Email
  2. MS Teams
  3. Slack
  4. SMS

Remember, You're Always Anonymous

Your identity is never revealed during a Teamgage Conversation.
No matter how many replies are exchanged, Teamgage Shield ensures conversations remain anonymous, secure, and protected at all times.

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