Send a One-Off Huddle Notification to a User

Send a One-Off Huddle Notification to a User

Teamgage automatically sends Huddle notifications based on your organisation's notification schedule. However, there may be times when you need to manually send a one-off notification to an individual user.

Common reasons include:
  1. A user has recently been added to Teamgage and you'd like them to submit feedback before the next scheduled notification
  2. A user reports they didn't receive their original notification
  3. A manager would like immediate access to their team's results without waiting for the next scheduled manager notification
  4. You're testing or verifying notification delivery for a specific user

Sending a Huddle Submission Notification

A Submission Notification allows a team member to provide feedback through Teamgage.
  1. Log into the Teamgage platform
  2. Go to Users from the left hand side navigation
  3. Click Edit User
  4. Click Send Notification
  5. Confirm the correct team is displayed
    1. If required, tick Send a Welcome Message even if the user has previously received a Welcome Message
  6. Click Send Notification

Here's What It Looks Like


Sending a Huddle Manager Notification

A Manager Notification provides a leader with access to their team's Huddle results.
  1. Log into the Teamgage platform
  2. Go to Users from the left hand side navigation
  3. Click Edit User
  4. Click Send Notification
  5. In the Select Report drop down, select the report/team your wish to send this Manager notification out to
    1. If required, tick Send a Welcome Message even if the user has previously received a Welcome Message
  6. Click Send Notification

Here's What It Looks Like


Submission vs Manager Notifications

Submission Notification

  1. Sent to team members
  2. Contains a link to submit Huddle feedback
  3. Used when you want someone to provide feedback

Manager Notification

  1. Sent to leaders and managers
  2. Contains a link to view Huddle results
  3. Used when you want a manager to access their team's dashboard

Important Notes

  1. Sending a notification manually does not change your organisation's scheduled notification cycle
  2. The user will continue to receive future notifications according to the configured schedule
  3. Welcome Messages can be resent if required, even if the user has previously received one
  4. Notification delivery will follow the user's configured communication preferences (Email, Microsoft Teams, Slack or SMS)

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