Team Submission Codes

Team Submission Codes

Team Submission Codes provide an alternative way for team members to submit feedback without relying on email, teams, slack or SMS notifications.

They are particularly useful for frontline, operational and deskless workforces where employees may not regularly access their devices throughout the day.

Using a Team Submission Code, employees can:
  1. Scan a QR code
  2. Enter their email address
  3. Enter their Team Submission Code
  4. Submit feedback directly into Teamgage
This provides a simple and accessible feedback experience while still ensuring feedback remains linked to the correct team.

Is This Feature Right for My Organisation?

Team Submission Codes are commonly used for:
  1. Warehouses and distribution centres
  2. Manufacturing environments
  3. Healthcare and aged care teams
  4. Construction and field-based workforces
  5. Any team where employees have limited access to their device
Info
If you are interested in enabling Team Submission Codes or would like guidance on the best setup for your organisation, please contact support@teamgage.com.

Understanding Team Submission Code Inheritance

Team Submission Codes follow the same inheritance model used throughout Teamgage.
When a code is assigned to a team, all sub-teams beneath that team automatically inherit the same code unless a different code is applied at a lower level.
Likewise, if a team is configured as Not Using Codes, all sub-teams beneath that team will inherit that setting.

Example: Regional Operations
  1. Adelaide Site
  2. Melbourne Site
  3. Brisbane Site
If a code is assigned at the Regional Operations level, all three sites will inherit the same code. Alternatively, each site can be assigned its own unique code if required.

How to Create a Team Submission Code

  1. Log into the Teamgage platform
  2. Go to Teams > Teams List from the left hand navigation
  3. Locate the team within your organisational hierarchy
  4. Click Edit Team
  5. Open the Team Submission Code tab
  6. Select Set a code for this team
  7. Create a code and click Save

Here's What It Looks Like


FAQs

Does a user still need an email address?
Yes. While users do not need to access their inbox to submit feedback, they must still have a valid user profile within Teamgage, which requires an email address.

What can I use as a Team Submission Code?
Team Submission Codes can contain letters and numbers only (alphanumeric characters).
Examples:
  1. STORE123
  2. ADELAIDE01
  3. WAREHOUSEA
Where do users enter their Team Submission Code?
Each organisation receives a dedicated Team Submission Code page.
You can find your organisation's unique URL within the Team Submission Code tab when viewing a team.

Can different teams have different codes?
Yes. You can use:
  1. One code across multiple teams
  2. Different codes for different locations
  3. Unique codes for every individual team
The approach you choose will depend on how your organisation is structured and how employees will access Teamgage.

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