Team Submission Codes
Team Submission Codes offer a simple solution for frontline teams using Teamgage Huddle who may not regularly check email. Instead of needing a submission link sent via email or MS Teams, team members can scan a QR code and, after entering their email address and team code, submit their feedback directly.
If you are interested in enabling this feature for your frontline staff or like to learn more, please contact support@teamgage.com
Creating (and managing) a Team Submission Code
Before creating Team Submission Codes, please consider:
- Which teams will benefit from submitting via a Team Submission Code & where they fit within your organisational hierarchy
- Do you require individual codes per site/department/teams?
- Depending on your requirements you can use a combination of 1 code for all teams or a mixture.
- Please note that Are you using unique codes per site, per department or for every single team
- Creating and/or managing codes uses the principle of inheritance - when a code is created for one team, all the teams under that team in your organisational hierarchy will inherit the same code. This behaviour is the same if you select "Team not using Submission Codes"; all sub-teams in the hierarchy inherit that selection and will not have a code either.
- Using a code that is relevant to the team members who will use it (i.e. StoreID)
How to Create a Team Submission Code
- Select Teams from the side navigation
- Find the team in your Organisation Hierarchy and Edit
- Click on the Team Submission Code tab
- Choose from a selection from the drop down list:*
- Team inherit the code from the team above
- Team has its own unique code:
- Not using codes
- Save
Here's what it looks like
FAQ
Does a user need a email address to use Team Submission Codes
Yes. While the user doesn't need to access the inbox, they will still need a user profile in Teamgage which requires a email address. Check-out creating a new user,
What can I used for a team submission code?
Codes can be anything you want, but only alphanumeric characters are supported (Eg. letters and numbers)
What is the page/URL where my front line teams can enter their Team Submission Codes
You organisation will have their own unique URL. Head to the Team Submission Code tab for any team & you'll find the that team's URL.
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