Single-Sign-On (SSO) Login Issue - Access Denied
A few things to check
- Firstly, ensure the your organisation has setup SSO with Teamgage (Check with your System Admin or just email firstname.lastname@example.org)
- Confirm the email registered with your organisations SSO matches the email of your user profile Teamgage
- Double check, your browser (eg. Google Chrome) isn't trying to "helpful" and automatically replacing/auto-filling the email you've typed, with another address (eg. your personal @gmail)
- Try to log in using a new, Incognito Web Browser window
If you are seeing this screen (or something similar, simply email our team at email email@example.com
. Be sure to include your work email & your organisation name. A screenshot of the error is also generally helpful as well.
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