Resources for System Administrators
How do I create a Metric set?
After you’ve created your Metrics you can add them to a Metric set. Creating metric sets is as simple as giving the metric set a name and adding the metrics to that metric set seen below. Click on the Add metric button to add more metrics to your ...
How to create a new metric?
So let’s take a look at what fields make up a Metric. Metric Type: By default, when you create a Metric it will be on a scale from 0-100. But you can overload a Metric by changing the Type. Standard Metric: These are rated from 0 to 100, 0 being the ...
What is a metric set?
Metric Sets are collections of Metrics used to get a comprehensive understanding of your team. By combining different Metrics like Communication, Safety, Customer Value and Innovation you can develop an understanding of where your team is successful ...
What is a metric?
Metrics are a way of measuring what matter to your team. Teamgage gives you the flexibility to measure anything you want - this can range from measuring team collaboration, internal communication, alignment on a particular company value or progress ...
Sending an email campaign to your team
You must have an Admin profile to access the campaigns feature of Teamgage. If you cannot see the 'Campaigns' section after logging into Teamgage, please contact our support team at support@teamgage.com. What is the campaigns tool? If you need to get ...
How to create a benchmark report?
Benchmarking reports allow you to compare and contrast results across your organisation, empowering you and your leaders to identify areas of innovation, teams that are doing well, or spot the risks and teams that may need support (learn more here). ...
Restore a team
If you delete a team in Teamgage, you're essentially removing them from the organisation structure. If a team has been deleted unintentionally, or needs to be restored, you can do this by using the Advanced Filter settings. A Teamgage administrator ...
How to change your organisation's metric set?
You will need to have an Admin profile to access the Users section of Teamgage. If you can't see User speak to your Teamgage Admin or contact our Support Team (support@teamgage.com). If you have recently created a new metric set, or you need to swap ...
Assign a new Submission Card to an existing team member
You can assign a new Submission Card to an existing team member at any time - this is great if they've lost their current one. There are 2 approaches depending on how you do this: Let the system auto-assign the team member a new card Assign a ...
Edit a team name
The world of work is constantly changing and evolving, hence, structural changes in an organisation may need to be swiftly updated in Teamgage. With the right permission enabled*, you can easily edit an existing team name by following the steps ...
User Management in Teamgage
You will need to have an Admin profile to access the Users section of Teamgage. If you can't see User speak to your Teamgage Admin or contact our Support Team (support@teamgage.com). User Management in Teamgage is available from the Users section of ...
Using the Simple Data Export
You will need to have an Admin profile to access this section of Teamgage. If you can't see that section, speak to your Teamgage Admin or contact our Support Team (support@teamgage.com). This article will step you through using the Simple Data Export ...
Metrics, Questions and Metric Sets for your Organisation
The Teamgage continuous improvement process is built on the ideas that each team submits, discusses and takes action on. These submissions formed on the feedback that each team members anonymously contributes to a set of Metrics & Questions. Each ...
Change a user's email address
If you have admin access in Teamgage, you can edit and change a user's email address. To watch an overview of this process, check out the video below: To change a user's email address: 1. In your Teamgage account, click on Users List in the left ...
Checking for undelivered or bounced emails
Note: You will need Teamgage Administrator permissions to access this function. Contact us via support@teamgage.com if you would like this access. If any of your Teams are complaining that they're not seeing their Teamgage notifications in their ...
Delete a Team
By deleting a team in Teamgage, you're essentially removing them from the organisation structure. A Teamgage administrator with permission can delete a Team by following these steps: How to remove a team 1. Open the Report list 2. Click on the arrow ...
Create a new team
The world of work is constantly changing and evolving, hence, structural changes in an organisation may need to be swiftly updated in Teamgage. With the right permission enabled, you can easily create a new team by following the steps below. How to ...
How to Export the User List
If you need to update user data in Teamgage, you can download the current User List to more easily identify changes that need to be made. * Note this requires administrator access which can be requested through support@teamgage.com Accessing the User ...
Teamgage User Administration Guide
This document outlines how to manage your Teamgage Users * Note this requires simple editor access which can be requested through support@teamgage.com Introduction Your staff members come and go, and move around the organisation all the time. ...
How to Send a Reminder
If you want to manually send an individual User a one-off Reminder email (Submission or Manager) rather than wait for the next scheduled emails you can do so as follows. * Note this requires simple editor access which can be requested ...
Uploading your People Data file in Teamgage
You will need to have an Admin profile to access the File Upload section of Teamgage. If you can't see File Upload speak to your Teamgage Admin or contact our Support Team (support@teamgage.com). At Teamgage, we take the responsibility of our ...
Restore a Deleted User
If a User has returned to the organisation, or was accidentally deleted from Teamgage, you can Restore them in Teamgage. * Note this requires simple editor access which can be requested through support@teamgage.com 1. Search for the User to be ...
How to remove a user from your account
You will need to have an Admin profile to access the Users section of Teamgage. If you can't see User speak to your Teamgage Admin or contact our Support Team (support@teamgage.com). How to completely remove a user from your Temagage account: 1. In ...
Managing a Team Leaders access to Team Results
You will need to have an Admin profile to access this section of Teamgage. If you can't see that section, speak to your Teamgage Admin or contact our Support Team (support@teamgage.com). Grant a Leader access to Team Results This outline how to grant ...
Create a New User
This document describes how to add a new user to Teamgage so that they can submit feedback and view Team Results. * Note this requires simple editor access which can be requested through support@teamgage.com 1. Click on the Users > List tab to view ...