Resources for System Administrators
User Management in Teamgage
You will need to have an Admin profile to access the Users section of Teamgage. If you can't see User speak to your Teamgage Admin or contact our Support Team (support@teamgage.com). User Management in Teamgage is available from the Users section of ...
Change a user's email address
If you have admin access in Teamgage, you can edit and change a user's email address. To watch an overview of this process, check out the video below: To change a user's email address: 1. In your Teamgage account, click on Users List in the left ...
Teamgage Feature: Bounced emails
Teamgage has a feature that allows you as a Teamgage Administrator to check if there were any errors when trying to send an email to your organisation. Note: You will need Teamgage Administrator permissions to access this function. Contact us via ...
Remove a Team
By deleting a team in Teamgage, you're essentially removing them from the organisation structure. A Teamgage administrator with permission can delete a Team by following these steps: How to remove a team 1. Open the Report list 2. Click on the arrow ...
Create a new team
The world of work is constantly changing and evolving, hence, structural changes in an organisation may need to be swiftly updated in Teamgage. With the right permission enabled, you can easily create a new team by following the steps below. How to ...
How to Export the User List
If you need to update user data in Teamgage, you can download the current User List to more easily identify changes that need to be made. * Note this requires administrator access which can be requested through support@teamgage.com Accessing the User ...
Teamgage User Administration Guide
This document outlines how to manage your Teamgage Users * Note this requires simple editor access which can be requested through support@teamgage.com Introduction Your staff members come and go, and move around the organisation all the time. ...
How to Send a Reminder
If you want to manually send an individual User a one-off Reminder email (Submission or Manager) rather than wait for the next scheduled emails you can do so as follows. * Note this requires simple editor access which can be requested ...
Uploading a data file
At Teamgage, we take the responsibility of our customers' data very seriously. The Files system in the Teamgage portal is a secure environment, providing encryption of your data, both in transit and at rest. Requesting access to the Files system If ...
Restore a Deleted User
If a User has returned to the organisation, or was accidentally deleted from Teamgage, you can Restore them in Teamgage. * Note this requires simple editor access which can be requested through support@teamgage.com 1. Search for the User to be ...
Remove a user in Teamgage
If you have admin access in Teamgage, you can remove users from your account. To watch an overview of this process, check out the video below: To remove a user from your account: 1. In your Teamgage account, click on Users List in the left sidebar ...
Access to Team Results
* Note this requires simple editor access which can be requested through support@teamgage.com Access to Team Results This document describes how to get a Manager or Team Leader to view a single Team’s Results and receive notifications and reminders ...
Create a New User
This document describes how to add a new user to Teamgage so that they can submit feedback and view Team Results. * Note this requires simple editor access which can be requested through support@teamgage.com 1. Click on the Users > List tab to view ...