FAQ's
How to Remove a User as a Manager
You can easily remove a User from a Team (or group of Teams) if the user has moved teams or has completely left your organisation. Once a user has been removed, they'll no longer be able to contribute a Teamgage submission to that team. Remove a user ...
How to Add a User to a Team as a Manager
Before a team member can make a Huddle submission or complete a Survey, they must be created as a User in Teamgage. And they must be a member of a team.Once a user is created in Teamgage you can add them to your team via the team details page. If the ...
How Do I Submit to Multiple Teams?
Depending on how your organisation has chosen to import their People & Teams data you may be put in multiple teams. Don't worry during the submission process you can clearly see which of your teams you are submitting to. How to submit to multiple ...
Why Does My Team's Huddle Dashboard Have Insufficient Submissions?
When accessing your team's Huddle Dashboard, you may occasionally encounter a 'Insufficient submissions' screen - this simply means a few more team members need to contribute a submission! What does it mean if my Huddle Dashboard has insufficient ...
Why are my Huddle Shared Results Locked?
To view your team's Shared Results dashboard (Learn about Shared Results), you will need to have personally completed a Teamgage Submission towards the results that were shared - this will take less than 1 minute (Learn about Submitting). The shared ...
Why does my Huddle Dashboard have an Empty Change Number on the Metric Card?
If you open your Team's Huddle Dashboard and there's an empty change number on all the metric cards, it's likely you're just comparing a time period where there has in fact been no change. All you need to do is update the Compare to date range. How ...
How do I Reset my Teamgage Password?
If your Organisation uses Single Sign-On (SSO) with Teamgage you will not be able to reset your Password via Teamgage. Learn more about SOO here. If you have forgotten your Teamgage password, you can create a new one here. This will send a Password ...
Is Teamgage Anonymous?
When employees begin using our product, we’re often asked, “is Teamgage anonymous?” Yes – Teamgage is anonymous. In summary Teamgage takes the responsibility of maintaining anonymity very seriously, so those submitting feel safe providing feedback. ...
I Can't Access My Team Huddle Results Dashboard?
If you're having problems accessing your Huddle Results Dashboard, you can follow the below steps. How to access your team Huddle results dashboard Follow the link in your Teamgage notification or simply log into Teamgage using this think. Tip: check ...