FAQ's
How Do I Submit to Multiple Teams?
Depending on how your organisation has chosen to import their People & Teams data you may be put in multiple teams. Don't worry during the submission process you can clearly see which of your teams you are submitting to. How to submit to multiple ...
Why is My Team's Huddle Dashboard Locked?
When accessing your team's Huddle Dashboard, you may occasionally encounter a 'Results Locked' screen - this simply means a few more team members need to contribute a submission! What does it mean if my Huddle Dashboard is locked? At least four ...
Why are my Huddle Shared Results Locked?
To view your team's Shared Results dashboard (Learn about Shared Results), you will need to have personally completed a Teamgage Submission - this will take less than 1 minute (Learn about Submitting). What happens if you try to open your team's ...
Why does my Huddle Dashboard have an Empty Change Number on the Metric Card?
If you open your Team's Huddle Dashboard and there's an empty change number on all the metric cards, it's likely you're just comparing a time period where there has in fact been no change. All you need to do is update the Result Change date. Eg. ...
How do I Reset my Teamgage Password?
If your Organisation uses Single Sign-On (SSO) with Teamgage you will not be able to reset your Password via Teamgage. Learn more about SOO here. If you have forgotten your Teamgage password, you can create a new one here. This will send a Password ...
Is Teamgage Anonymous?
When employees begin using our product, we’re often asked, “is Teamgage anonymous?” Yes – Teamgage is anonymous. Protecting anonymity Teamgage takes the responsibility of maintaining anonymity very seriously, so those submitting feel safe providing ...
I Can't Access My Team Huddle Results Dashboard?
If you're having problems accessing your Huddle Results Dashboard, you can follow the below steps. How to access your team Huddle results dashboard Follow the link in your Teamgage notification or simply log into Teamgage using this think. Tip: check ...