Uploading A File
At Teamgage, we take the responsibility of customers data seriously. No people data is ever shared over email. Instead, we provide a secure File Upload feature in the Teamgage Portal. All uploads are encrypted during transfer and at rest.
You will need Admin access within Teamgage to complete any of the below steps.
How to Upload a File
- Log into the Teamgage portal
- Go to Advanced > Files
- Click New and upload your logo
- Click Save
After a successful upload, you'll be redirected to the Details page. The file will show as Awaiting Processing and Support Team will be notified and will start working on the upload of data.
Here's What It Looks Like
File Status Options
Each file you upload will display a status. You'll also receive automated email notifications when a status changes:
- Awaiting Processing - Your file has been uploaded and is awaiting validation by Teamgage
- Processing - Your file is being processed by the system
- Completed - The file has been successfully processed, and your user and team updates have been applied
- Cancelled - If you uploaded a file by mistake, you can cancel it from the Details page
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