Analysis without action is wasted energy which is why creating actions from feedback is so important to the continuous improvement process.
The Actions tab is conveniently available to you at all times on the bottom right of your Teamgage Huddle team results dashboard.
How to create an Action
Open the Actions tab (it's in the bottom right corner of the Dashboard)
Click the Create Action placeholder and type in your Action description
Select the Metric
Assign it to a team member
Set a Due Date
Save by clicking + Create
You cannot create an action without a Description, Metric, Assignee or Due Date.
Here's what it looks like
- Click the green + button on the action
- Edit your action description
- Assign it to a team member
- Set a Due Date
- Save by clicking + Create
This feature gives team leaders an easy way to create an action from a constructive comment. For example, a comment about widening the peer review system can be added to the team's Teamgage Actions, assigned to a team member and given a due date for completion.
Tips for Creating Actions
Remember to talk about the actions created from Teamgage comments as much as possible within your team and organisation. The secret to really engaging a team in this process is to promote as much as possible how constructive ideas don’t just go into a black hole.
Make it clear and make sure it is something you can control within the scope of your team.
Think about which Metric this Action is for. Metrics are usually the most important areas of focus for your team so it makes sense this is where you're making improvements. That said, we also have a “General” option as well.
If you're a Team Leader, make sure you're not simply assigning everything to yourself. Use your team and empower them to complete the tasks as well! Team engagement is all about shared responsibility and ownership.
At the beginning of your team meetings, make sure you discuss the existing Actions; mark them as complete, update the due-dates or discuss the ones that are blocked.
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