How to Address Feedback Outside Your Team's Scope

How to Address Huddle Feedback Outside Your Team's Control

During the Huddle process comments can be feedback on issues that are unsuitable or out of your team's control. Here are some suggestions of how to address this feedback with your team.

  1. Review the feedback and try to understand the context of the specific issues raised. 
  2. Determine relevance by assessing whether any of the context falls within your team's control.
  3. Acknowledge the feedback isn't actionable at team-level but that comments roll up and can be seen at an executive level. 
  4. Suggest another outlet that is better suited for this type of feedback eg. HR, annual employee survey etc
  5. Remind your team that the purpose of Teamgage is to review and action feedback at team-level.


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