Leader Quick Start Guide

Leader Quick Start Guide

Welcome to Teamgage! We are so excited to help you build a high-performance team and a culture of continuous improvement. 

Teamgage puts you and your team at the heart of the improvement process. Itโ€™s your process to own and shape with the team but we have a good idea of what works well. 

Here are 5 steps you can take to ensure you start strong:

1. Access your team's results

There are multiple ways to access your team's dashboard, but here's what we recommend doing to stay on top of your team's feedback.
  1. Keep an eye out for the manager link in your Teamgage notifications ๐Ÿ‘€ 
  2. Sign in to Teamgage via the user portal ๐Ÿ”

Bookmark/save the link on your main device for easy access.

2. Check your team's % submission rate

When you access your dashboard, you will see how many team members have an active submission in the dashboard (Teamgage is anonymous though, so you won't know who they are - unless of course you're at 100% ๐Ÿ˜‡). 

The higher your team's response rate, the more accurate and effective your results and feedback will be. If your team has a low response rate, you can easily send a reminder to those in your team who haven't already submitted. Learn more about how to remind your team to submit here.

Ensure you answer the key "What's in it for me?" question for team members i.e. feedback creates valuable discussions and practical solutions for the whole team. 

3. Schedule a regular feedback review

Schedule a regular feedback review in the next couple weeks. Don't forget to communicate this to the team!

Add Teamgage as an agenda item to a pre-existing team meeting - it can be as short as 10-15 mins!

4. Share your team's results

We want all team members to feel prepared for a discussion on the feedback. Prior to your feedback review, share the dashboard with your team so they can come to the discussion prepared. 

This is a great way to show that all team members' voices are being seen and heard, not disappearing into a black hole.

5. Facilitate a team discussion

Discussing your results may be daunting at times, but we know you have it in you! Being vulnerable and empathetic in these conversations with your team is key. To get started, thank people for giving and sharing honest feedback. Then, open up the conversation with some of the following prompts:
  1. What stands out - what should we discuss first?
  2. Which topic is the most critical to our success?
  3. What are we doing well and what is contributing to that?
  4. How can we grow things that have gone well?
  5. Does this comment or idea resonate with anyone else?
  6. Whatโ€™s the one thing we could do differently from today?
  7. What would we be doing if we were perfect at X?
  8. Who is interested in owning and driving this idea?
Remember, you are the facilitator, not the problem solver. 

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