Teamgage Huddle Leader Guide
We are so excited to help you build a high-performance team and a culture of continuous improvement!
Teamgage Huddle puts you and your team at the heart of the improvement process. It’s your process to own and shape with the team, but we want to share what works well.
Here are the 7 steps you should take as a leader to drive continuous improvement.
1. Access your team's results
There are multiple ways to access your team's dashboard and results:
- Keep an eye out for the manager link in your Teamgage notifications
- Sign in to Teamgage via the user portal
Bookmark/save the link on your main device for easy access.
2. Schedule a regular feedback review
Schedule a regular feedback review with your team. Don't forget to communicate this to your team, so they know their feedback will be acknowledged and encourage them to participate in the process.
Add Teamgage as an agenda item to a pre-existing team meeting - it can be as short as 10-15 mins!
3. Check your team's submission rate %
When you access your dashboard, you will see how many team members have an active submission in the dashboard (Teamgage is anonymous, though, so you won't know who they are). The higher your team's response rate, the more accurate and effective your results and feedback will be.
Login to your dashboard and send a reminder to submit to those in your team who haven't yet provided recent feedback.
4. Review your team's results
Teamgage helps leaders prioritise the conversations and actions that are most critical to achieving
team goals. Prior to your Huddle, review your results, so you come prepared for the discussion and with a clear agenda.
Prioritise 2-3 key areas or comments. Focus on areas for improvement AND celebrate what’s working well!5. Facilitate a team huddle
When facilitating a Team Huddle, it's important to remember that feedback is anonymous and that the entire team owns the improvement process. Your role is to be the coach, not the start player! This means keeping the discussion to 10-15 minutes and keeping the team focused on the actions they can take to improve".
Your platform has built-in prompts that can be viewed when clicking on each metric. Use these to help facilitate the discussion and promote ideas for action!
6. Create actions to improve
Analysis without action is wasted energy which is why creating and tracking actions is so important to the continuous improvement process. Your goal as a leader should be to shift the team's mindset away from "That's the way it's always been" to "What can we do as a team to make it better?"
Make sure you create at least one action per meeting so that you are driving the continuous improvement process. Actions can be big or small, just focus on trying something new. You can review and measure the impact of your actions as part of your next Teamgage Huddle.
Focus on smaller, testable actions that your team can achieve quickly. You can increase the size and scope later if the results are positive.
7. Share your team results
Acknowledge the feedback received and the improvements made by sharing a summary of the results with your team.
You can share your results dashboard with the click of a button, or export to PDF and attach them to your internal communication channels.
You should repeat this process on a regular basis. Good Luck!
You can also access our Welcome Video For Team Leaders and you can also Watch a Teamgage Huddle In Action
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