Creating a Huddle Metric

Creating a Huddle Metric


Metrics are at the core of your team's experiences - these are the topics and questions you want teams thinking about, discussing and then creating actions about as they Huddle. We recommend you start with our Introduction to Metrics article.

Creating a new Metric

  1. Log into Teamgage
  2. Click on Tools & Setup> Metrics from the left-hand navigation
  3. Select + New  in the top left corner
  4. Add in the details for you new metrics (Eg. Name, type, Anchor points - see more details below)
  5. Save

Here's what it looks like



A few important notes about Metrics
  1. The Title of a Metric has a 20-character limit, while the Anchor Points have a 21 Character limit (spaces count towards the character count).
  2. At anytime you can change you Metric Set or create a new Metric 
  3. Each Metric needs 5 Anchor Points (21 Character limit), these are tied to a set score, eg: Strongly Agree (100%), Agree (75%), Neutral (50%), Disagree (25%), Strongly Disagree (0%). The Anchor Points can be any words you choose but should align with the question
  4. Before teams can start using a Metric it will need to be added into a Metric Set and assigned to the team(s)

What are the components of a metric?

  1. Name: A Metric name should be clear and descriptive; all team members should understand what they are giving feedback on.
  2. Metric Type: By default, when you create a Metric it will be on a scale from 0-100. But you can overload a Metric by changing the Type
    1. Standard Metric: These are rated from 0 to 100, 0 being the lowest possible score 100 being highest. 
    2. Overloadable Metric: Overloaded metrics are rated from 0 to 200, 0 being under the goal, 100 ideal and 200 over the goal. Take workload as an example, some people within a team might be underworked, while others are over worked, 0 is just as bad as 200, neither is sustainable.
  3. Anchor points: Anchor points give context to the user to help them provide their submission. Anchor points include a Label (Eg. Very Well) and the percentage out of 100 that this equals (Eg. 100%).
  4. Description: This is the question that shows up when a team member is submitting for this Metric. While the Name is usually only 1-2 words (Eg. Communication), the Description section is the space to give detail and really explain to the team member what to think about.
  5. Suggestions: Also known as Manager Prompts. Prompts appear inside Huddle when you are reviewing your Teamgage Results. These Manager Prompts assist in facilitating conversation for the manager. You can create different Manager Prompts for each Metric and help focus the team discussion on ways the Metric can be improved.
    Examples of suggested Prompts include: "Why do we think the metric got this result?," "Why has the result changed?" or "What Actions can we put in place to improve? "
Take a look at this article to add your new Metric to a Metric Set and apply this set to the relevant team(s).

If you have questions about Metrics, Questions or your Organisation's Metric Set just let our team know - support@teamgage.com

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