Anonymous

Is Teamgage Anonymous?




When employees begin using our product, we’re often asked, “is Teamgage anonymous?”

Yes – Teamgage is anonymous.


Protecting anonymity

Teamgage takes the responsibility of maintaining anonymity very seriously, so those submitting feel safe providing feedback.

  1. Teamgage uses the latest enterprise-level infrastructure encryption technology.
  2. Teamgage is an independent third party - not your organisation.
  3. Teamgage doesn't allow a company to access data that would personally identify feedback.
  4. Teamgage requires at least 4 responses from individual users before leaders can access their team's feedback.

In detail

One of the design pillars at Teamgage is offering anonymity to submitting users. We believe that in order to provide honest and open feedback, users need to feel safe in submitting their ideas or concerns, without fear of retaliation or retribution. For that reason, we take the process of maintaining anonymity very seriously.

We always require at least 4 responses from individual users before leaders can access results and would refuse companies access to data that would personally identify a submitter. This ensures users of Teamgage can feel safe and that their voice can be heard whilst engaging in the improvement process.

While Teamgage engages your organisation to provide our services, in the area of anonymity, you should consider Teamgage to be an independent third party.

We will not provide any information to an organisation that might assist them in personally identifying submission feedback. Acting as a third party in this way is beneficial for our users and the organisations we engage with. User can be protected from retaliation, and as an organisation leaders receive better quality feedback than they would if they tried to solicit it directly.

There is, however, one exception and one note that you should keep in mind - harm. Where we are notified of a comment that threatens, alludes or relates to the undermining of personal safety or the potential physical harm to anyone, we may attempt to trace a submission back to an individual and provide such details to a legitimate law enforcement agency and/or the organisation with which the commenter is employed or engaged. This possibility will only be enacted if we, as an independent third party, agree that: 

  1. the content breaches these guidelines and tracing back the source may assist in the prevention of harm
  2. a legitimate law enforcement agency has requested the information
  3. we are legally obligated to contact a law enforcement agency to make them aware of such a threat or action to assist in the apprehension of any individual who breaks the law in the appropriate jurisdiction or
  4. our providing an individual identity to a law enforcement agency could assist them in apprehending any individual who has, or plans to break the law in the appropriate jurisdiction


Other than the dot points above, which are there for the safety of all Teamgage users, the anonymity of our users will always be preserved. If you have any further questions, just let us know.




    • Related Articles

    • See your Personal Teamgage Progress

      After you complete your next Teamgage submission tap the View button alongside the title Your Teamgage Process. This will give you a personalised view of your own Teamgage submissions - and how they compare against the Group Average of your Team. ...

    • Using the Teamgage Brand

      ? We're excited for you to use our brand to promote Teamgage! Please take care of it in the following way: Our logo This one looks great on a light background. Logo on a light background This one looks great on a dark background. Logo on a dark ...

    • Teamgage Huddle Leader Guide

      We are so excited to help you build a high-performance team and a culture of continuous improvement! Teamgage Huddle puts you and your team at the heart of the improvement process. It’s your process to own and shape with the team, but we want to ...

    • Viewing Past Submissions and Your Personal Submission History

      Teamgage users can submit their feedback at any time. The Submission page does not indicate when the user last submitted (however they can check when they received their most recent "Thanks for your submission" notification). The Metric scores will ...

    • Hiding Inappropriate or Offensive Comments in Teamgage

      You will need to have an Admin profile to access this section of Teamgage. If you can't see that section, speak to your Teamgage Admin or contact our Support Team (support@teamgage.com). Transparency and anonymity are at the heart of the Teamgage ...