Is Teamgage Anonymous?

Is Teamgage Anonymous?




When employees begin using our product, we’re often asked, “is Teamgage anonymous?”

Yes – Teamgage is anonymous.


In summary

Teamgage takes the responsibility of maintaining anonymity very seriously, so those submitting feel safe providing feedback.
  1. Teamgage uses the latest enterprise-level infrastructure encryption technology.
  2. Teamgage is an independent third party - not your organisation.
  3. Teamgage doesn't allow a company to access data that would personally identify feedback.
  4. Teamgage requires at least 4 responses from individual users before leaders can access their team's feedback.

Protecting Anonymity - Teamgage as a Third Party

One of the design pillars at Teamgage is offering anonymity to submitting users. We believe that in order to provide honest and open feedback, users need to feel safe in submitting their ideas or concerns, without fear of retaliation or retribution. For that reason, we take the process of maintaining anonymity very seriously.

We always require at least 4 responses from individual users before leaders can access results and would refuse companies access to data that would personally identify a submitter. This ensures users of Teamgage can feel safe and that their voice can be heard whilst engaging in the improvement process.

While your organisation engages Teamgage to provide our services, in the area of anonymity, you should consider Teamgage to be an independent third party.

We will not provide any information to an organisation that might assist them in personally identifying submission feedback. Acting as a third party in this way is beneficial for our users and the organisations we work with. Users can be protected from retaliation, and leaders receive better quality feedback than they would if they tried to solicit it directly.

Harm

There is, however, one exception that you should keep in mind - harm. Where we are notified of a comment that threatens, alludes or relates to the undermining of personal safety or the potential physical harm to anyone, we may attempt to trace a submission back to an individual and provide such details to a legitimate law enforcement agency and/or the organisation with which the commenter is employed or engaged. This possibility will only be enacted if we, as an independent third party, agree that: 
  1. the content breaches these guidelines and tracing back the source may assist in the prevention of harm
  2. a legitimate law enforcement agency has requested the information
  3. we are legally obligated to contact a law enforcement agency to make them aware of such a threat or action to assist in the apprehension of any individual who breaks the law in the appropriate jurisdiction or
  4. the provision of an individual identity to a law enforcement agency could assist them in apprehending any individual who has, or plans to break the law in the appropriate jurisdiction
Other than the dot points above, which are there for the safety of all Teamgage users, the anonymity of our users will always be preserved. If you have any further questions, just let us know.


    • Related Articles

    • Teamgage Employee Engagement Survey: Quick, Effective and Research-Backed

      We work with thousands of teams around the world, and we know engaged employees are the cornerstone of a thriving and successful organisation. Studies have shown that engaged employees demonstrate: Higher levels of productivity and efficiency ...

    • Guidance for Submitting Feedback in Teamgage

      At Teamgage, we believe that constructive and insightful feedback is key to continuous improvement and building engaged, high-performing teams. This guide will provide you with some best practices and expectations to consider when writing comments ...

    • Using the Teamgage Brand

      ? We're excited for you to use our brand to promote Teamgage! Please read the following information and then access the high resolution logos and images within the attachments section at the end of the page. Our logo This one looks great on a light ...

    • Teamgage Huddle Introduction

      Introduction Teamgage Huddle is a fast and agile approach to gather employee feedback, engage teams and drive continuous improvement in the workplace. How does Huddle work? Teams continuously improve Here's how teams quickly and simply use Huddle: ...

    • Viewing Past Submissions and Your Personal Submission History & Progress in Huddle

      Teamgage users can submit their feedback at any time. The Submission page does not indicate when the user last submitted (however they can check when they received their most recent "Thanks for your submission" notification). The Metric scores will ...