How to boost your response rate?

How to boost your response rate?

Tips and tricks on how to improve your team's response rate in Teamgage


To ensure an inclusive process and deliver meaningful discussion, every team should aim for a 70%+ feedback submission rate. The key is demonstrating ‘active listening’ and showing that feedback is acted on. If your team’s submission rate is low consider the following:

  1. Ensure you’ve clearly communicated the ‘why’ and intent of the process to the team  
    Tip: ensure you answer the key ‘What’s in it for me?’ question for team members i.e. feedback creates valuable discussions and practical solutions for the whole team
  2. Send an email or other reminder to team members  
    Tip: outline timeframes and when you will next review feedback
  3. Set a feedback reminder in a group calendar etc just before your scheduled feedback review
  4. Get team members to submit feedback at the start of your team meeting  
    Tip: 60 seconds on a phone or mobile device is all it takes!
  5. Re-iterate your monthly cycle, when feedback is due and the value of having everyone’s input before the next session
  6. Creating Actions from your teams' comments is a fantastic way to build engagement and show their feedback is acted on. Follow this link to find out How to create Actions
Our days are filled with so many updates that sometimes things get missed. We know everyone wants to have their voice heard and the best organisations want their people to speak up, share more, and continuously improve. This is why Team Leaders can now send their people a quick Teamgage Submission Reminder. Find out how to do this here: Remind team to Submit feature
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