Teamgage Notifications Not Received
You will need to have an Admin profile to access the Users section of Teamgage. If you can't see Users speak to your Teamgage Admin or contact our Support Team (support@teamgage.com).If a User is stating they haven't received
their Teamgage Huddle Notification the first thing, for your company's Teamgage
Admin to do, is to check the User’s Communication History (see Viewing user communication history).
If the Notification which the User states they didn’t receive is showing in their
Communication History that means the email has been successfully
handed from Teamgage’s email servers to yours, what happens to the email past
that point Teamgage cannot see.
Here's what it looks like
If there are no (or missing) details on the
Users Communication History page, see Checking for undelivered or bounced emails for your next
step
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