Understanding Response Rates in Huddle
Response rate refers to the number of people whose Huddle submission counts towards your team's results.
The goal is to make that figure as high as possible - giving more people a voice, collecting more insights and ultimately creating an environment for continuous improvement!
Where can I see the Response rate?
For those with team result access, including managers of teams, you can view a submission rate by looking at the 'Details tab' on the Launch Panel or in the top left hand corner of your team's dashboard where is says "% of possible respondents". This result should also be shared and highlighted during team meetings.
Why is the Response rate important?
The higher your Response rate, the greater visibility you'll have of how your team(s)/organisation is feeling and performing.
How are Response rates calculated?
The Response rate calculation indicates how many team members actually made a submission, as a percentage of the total number that was asked to submit during the date range selected.
What happens if a user re-submits their feedback within the selected Date Range?
If a user submits multiple times within the Date Range selected the average of their submissions will be counted towards the Huddle Dashboard scores.
If a user re-submits their feedback their previous comments will remain visible in the dashboard.
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