How To Improve Your Organisation's Huddle Response Rates

Every voice matters. But if only a small percentage of employees contribute feedback, you risk missing the ideas, concerns, and opportunities that represent the majority of your workforce. Boosting response rates ensures everyone has a seat at the table.

Tip 1: Get your CEO & Senior Leadership Team Involved

Active involvement from the CEO and Senior Leadership team makes it clear that employee feedback is a business priority. Leaders should reinforce:

1. Why the feedback is important
   
2. What it will be used for
   
3. How it aligns with organisational goals
   

Access our Organisation-Wide Email Template and send it from the CEO or a Senior Leader.

Tip 2: Create A Mini Marketing Strategy

The best submission rates come from organisations that market Teamgage internally. Use posters, intranet posts, newsletters, town halls and reminder emails. Keep it simple and exciting.

     

If many employees don’t have regular email access, display posters in common areas with a message from the CEO or key leaders.

Tip 3: Use Face-To-Face Opportunities

Whenever possible, sell the benefits of feedback in person; team meetings, site visits, company events or all-hands sessions. Employees are more likely to respond when they hear the message directly from leaders.

Access our Teamgage Communication Resources Page for ready-to-use materials.

Tip 4: Remind Employees To Submit

Busy workdays mean things get missed. Regular reminders help keep feedback top of mind.

Send your organisation a Teamgage Submission Reminder, it only takes a moment and directly boosts participation.

Tip 5: Eliminate The "Black Hole"

Nothing kills response rates faster than silence. Always acknowledge feedback, even if action isn’t immediate. Share updates, thank employees and highlight progress.

Encourage managers to review team reports with their teams, showing that feedback is being heard and used.

1. How to View Your Team's Results Dashboard
   
2. Create Actions
   
3. How to Share Huddle Results with Your Team or Organisation
   

Tip 6: Recognise and Reward Participation

Recognition drives behaviour. Highlight teams with the highest response rates in newsletters or company meetings. Offer simple rewards like a team lunch or shout-outs from leaders.

Use Teamgage Heatmaps to find top-performing teams and spread their best practices.

Tip 7: Make It Easy For Everyone To Respond

Ensure that ALL employees, including those without email or devices, have a way to provide feedback. This inclusivity ensures the most valuable ideas aren’t lost.

Set up QR codes, SMS codes, or submission stations for frontline staff. Even a leader verbally inviting input goes a long way.

Tip 8: Share Stories and Wins

Nothing inspires participation like proof that feedback leads to change. Share real stories where feedback turned into action, whether it’s improved processes, new initiatives or small team wins.

Create a “You said, we did” update from leaders to close the loop and inspire more responses.

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