Give a Manager Access to Conversations

Give a Manager Access to Conversations

Your organisation may choose to enable Conversations for:
  1. All Managers
  2. Managers of a specific team
  3. An individual Manager
Info
We recommend enabling Conversations to all Managers so they can respond directly to feedback while protecting the anonymity and safety of every team member.

Methods to Enable Access

Choose the approach that suits your needs:

Option 1: All Managers (via Advanced Team Settings)

Use this if you want every Manager in your organisation to have access to Conversations.
  1. Click on Advanced>Team Settings in the left hand tab
  2. Under Global Manager Settings, enable "Can reply to feedback and have conversations with anonymous submitters"

Here's what it looks like


Option 2: Specific Team Managers (via Team List)

Use this method if you only want Managers of a particular team to have access to Conversations.
  1. Click on Teams>Teams List in the left hand tab
  2. Find the team and click "Edit Team"
  3. Go to the Manager's tab, find the manager and click "Edit Flags"
  4. Under Options, click in the blank space to populate a drop down field and select "Conversations"
    1. If you want all Managers within this team to have access, you will need to do step 3 for every Manager under that team
  5. Click Save

Here's what it looks like



Option 3: Individual Manager (via User Profile)

    1. Click on Users in the left hand tab
    2. Find the user and click "Edit User"
    3. Go to the Reports Access tab, and click on Edit Flags next to the team you want to be able to reply back to comments
    4. Click in the blank space to populate a drop down field and select "Conversations"
    5. Click Save

    Here's what it looks like




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