Give a Manager Access to Conversations

Give a Manager Access to Conversations

Teamgage Conversations allow Managers to respond directly to anonymous feedback, creating a secure two-way dialogue while maintaining the anonymity and safety of every team member.

By enabling Conversations, Managers can:
  1. Clarify feedback and ask follow-up questions
  2. Thank employees for their suggestions and ideas
  3. Provide updates on actions being taken
  4. Demonstrate that feedback is being heard and acted upon
We recommend enabling Conversations for Managers who regularly review feedback and lead team discussions.
Your organisation can enable Conversations in several ways, depending on whether you want to provide access to:
  1. All Managers
  2. Managers of a specific team
  3. An individual Manager
Info
To support psychological safety and accountability, Teamgage Admins can view conversation threads and intervene if required. However, the identity of anonymous submitters is never revealed.

Methods to Enable Conversations Access

Choose the method that best suits your organisation's setup.

Option 1: All Managers (via Advanced Global Settings)

Use this option to grant Conversations access to every Manager in your organisation.
  1. Log into the Teamgage platform
  2. Select Advanced > Global Settings from the side navigation
  3. Under Global Manager Override Settings, enable All managers can reply to feedback and have conversations with anonymous submitters
All current and future Managers will now be able to start and participate in Teamgage Conversations.

Here's what it looks like


Option 2: Specific Team Managers (via Team List)

Use this method to give Conversations access to Managers of a particular team only.
  1. Log into the Teamgage platform
  2. Select Teams > Teams List from the side navigation
  3. Find the team and click Edit
  4. Select the Managers tab
  5. Locate the Manager and click Edit 
  6. Under Options, enable Conversations
    1. Repeat steps 5–6 for each Manager in the team if required
  7. Click Save

Here's what it looks like


Option 3: Individual Manager (via User Profile)

    Use this method to give Conversations access to a single Manager.
    1. Log into the Teamgage platform
    2. Select Users from the side navigation
    3. Locate the user and click Edit
    4. Select the Report Access tab
    5. Click Edit next to the team you want the user to access Conversations for
    6. Under Options, enable Conversations
    7. Click Save
    The Manager will now be able to start and respond to Conversations for that team.

    Here's what it looks like

    Related Articles

    1. Teamgage Conversations
    2. Understanding Safety and Anonymity in Teamgage Conversations
    3. Using Sidekick with Teamgage Conversations
    4. Using Teamgage Conversations as a Leader