Give a Manager Access to Conversations
Your organisation may choose to enable Conversations for all Managers in your organisation, all Managers of a specific team or an individual Manager. Depending on how you would like to enable access we have different methods.
We recommend giving managers access to Conversations to respond directly to feedback while preserving the anonymity and safety of every team member.
Methods to enable access
- via Team Settings: When you would like all Managers in your organisation to have access to Conversations
- via Team Details: When you would like all Managers of a specific team to have access to Conversations
- via User's Profile: When you would like the individual Manager to have access to Conversations
You must be a Teamgage Admin to make these changes and have Conversations enabled. Contact support@teamgage.com if you cannot make these changes.
How to enable Conversations access via Team Settings
- Go to Tools & Setup > Team Settings
- Toggle on All managers can use Conversations- this saves the changes
Here's what it looks like
How to enable Conversations access via Team Details
Once a User has report access, use Edit Flags to make changes.
- Find the team in the Teams > Teams List
- Select Edit and then the Managers tab
- Select Edit Flags
- Check the "Can use Conversations" option
- Select Update - this saves the changes
Here's what it looks like
How to enable Conversations access via User's Profile
- Find the user in the Users > List
- Select Edit and then the Report Access tab
- Select Edit Flags
- Check the "Can use Conversations" option
- Select Update - this saves the changes
Here's what it looks like
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