Sidekick (AI analysis)

Sidekick (AI analysis)

Welcome to your new best friend Teamgage Sidekick, an Artificial Intelligence (AI) model that can summarise your Teamgage feedback and provides you with clear themes and actionable insights.
If you're interested in enabling this feature or would like to learn more please contact support@teamgage.com 

How to launch Sidekick

  1. Open your Huddle Dashboard
  2. Click the Sidekick button in the top right
  3. Select which Metrics you would like analysed
  4. Click Analyse

Here's what it looks like


How it works

Sidekick will analyse your team's Huddle results and return a list of the most important topics, an overall summary and a list of suggested actions you can take to address the feedback given by your team and improve your results. Here's some more information on the components included in your analysis:

Topics

The topics include a list of key phrases Sidekick found to be the most important in the submissions made in the date range you selected. These topics are hyperlinked throughout the summary and will take you to the comment analysis for that topic to validate the summary provided.

Summary

An overall summary of the results with references to comments and topics is made by Sidekick. Sidekick can make mistakes please use the in-text comment references to validate the summary provided.

Comment References

Embedded in the summary there are in-text comment references. These references allow you to validate the analysis provided. When you hover over the in-text reference you will see the comment it used.

Actions

Sidekick generates suggested actions you can take to address your team's Huddle results. Actions may be listed in your Sidekick results or embedded in your summary. You can highlight when you hover over the add symbol. Click  to add the suggested action to your list.

Rating

After reviewing your Sidekick analysis you can rate your experience using the thumbs up or thumbs down icons. Rating the analysis will provide you with the opportunity to give feedback on Sidekick.

Tokens

Tokens are a measure of how much work Sidekick does to create the analysis. Your organisation will be allocated a set amount of tokens each month. If you would like to see how many tokens your analysis request are using you can toggle on Show tokens.

Copy text

If you would like to copy over your analysis you can use the copy button in the top right of your analysis. You can use the copy function to share the analysis of your results with your team to close the feedback loop.

FAQs

Q: Why isn't there an option for me to run an analysis?
A: There is an existing analysis with the exact date range and metrics you have selected, so the button shows "View existing analysis" instead of the normal button to create a new one.

Q: Is there a way for me to save my analysis?
A: Your analysis will be stored in the Sidekick menu for you to review at any time. You can also use the copy function to share the analysis of your results with your team to close the feedback loop.

Q: What happens when I run Sidekick analysis on a period of time I've already run it for?
A: If you are running sidekick for an interval of a period that has already been analysed by Sidekick it will not use any tokens.

Q: How can I view tokens?
A: There are two times where your tokens will be displayed, when a request will use 5% of your organisation's monthly allocation or once your organisation has used over 60% of their monthly allocation. Alternatively you can toggle on Show Tokens to view how many tokens are used in your analysis and how many your organisation has left.

Q: What does my analysis was unsuccessful mean?
A: If your analysis was unsuccessful you will not be charged any tokens and you can click Retry Analysis to restart the analysis.

Q: How can I delete my analysis?
A: You can click the three dots in the top right of the analysis you wish to remove. Please note that deleting an analysis will not refund the tokens used.
Please reach out to support@teamgage.com if you have any questions.
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