Teamgage Communication Channel Setup

Teamgage Communication Channel Setup

Teamgage sends notifications through your chosen channels to keep people engaged in feedback and improvement. Channel setup applies across both Huddle and Surveys, but the types of notifications differ.

What Gets Sent

Huddle
  1. Submit reminders
  2. Manager reminders to view results
  3. Assigned action reminders
Surveys
  1. Submit feedback into one off surveys

Why Setup Matters

During implementations, you'll need to choose which communication channel(s) to use and complete the technical setup to make sure notifications are successfully delivered. 
You can:
  1. Use multiple channels (i.e. email + Teams)
  2. Configure channels for the whole organisation, or by specific team or user
  3. Update settings at any time as your needs evolve

Available Communication Channels & Setup Guides

  1. Email - Setup Guide
  2. Microsoft Teams - Setup Guide
  3. Slack - Setup Guide
  4. SMS - Setup Guide

After Setup, Set Your Preferences

Once technical setup is complete, configure how messages are delivered:
  1. Organisation-wide defaults for a consistent experience
  2. Per-user or per-team overrides where needed

Updating Your Communication Preferences

  1. Organisation Wide Communication Settings
  2. Updating a Specific User's Communication Preferences

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