Teamgage Communication Channel Setup

Teamgage Communication Channel Setup

As part of the continuous feedback and improvement process Teamgage will send regular notifications to your users. These include reminders to submit feedback, view results and complete assigned actions (learn more)

During implementation you'll need to decide which communication channel you wish to use and complete the required technical setup to ensure notifications from Teamgage are successfully received by your users. You can use multiple notification channels and have the option to configure these channels by specific user, team or area of the organisation.

Our setup guides and related articles for updating your channel settings are below.

Available Communication Channels & Setup Guides

  1. Email - Setup Guide
  2. MS Teams - Setup Guide
  3. Slack - Setup Guide
  4. SMS - Setup Guide

Once you've completed the required technical setup you'll need to update your communication preferences using either organisation wide settings or individual user preferences.

Updating Your Communication Preferences

  1. Organisation Wide Communication Settings
  2. Updating a Specific User's Communication Preferences



    • Related Articles

    • Organisation Wide Communication Settings

      The Communications section found in the side navigation under Tools & Setup allows an organisation to select and set different communication channels for their Teamgage notifications. You will need to have an Admin profile to access the Tools & Setup ...

    • Teamgage App for Slack Integration & Notification setup

      This artilce explains how to set up an integration between Teamgage and Slack, so that notifications are sent to all users in your organisation via Slack. Please contact support@teamgage.com if you want to alter communication preferences in a bulk ...

    • Using Communication Preferences

      You may want to utilise this feature to implement new communication methods across your organisation via the bulk import, set up communication preferences for individual users for a tailored experience or to enable fallback methods to ensure your ...

    • Microsoft Teams Notification setup

      Setup an integration between Teamgage and Microsoft Teams, so notifications are sent to users via Teams rather than email (Learn more about our Teams integration). Ensure your organisation has setup Azure AD with Teamgage Request access to the ...

    • Updating a user's communication preferences

      You will need to have an Admin profile to access the Users section of Teamgage. If you can't see User speak to your Teamgage Admin or contact our Support Team (support@teamgage.com). How to edit a user's communication preferences Click on Users > ...