Updating a user's communication preferences

Updating a user's communication preferences

You will need to have an Admin profile to access the Users section of Teamgage. If you can't see User speak to your Teamgage Admin or contact our Support Team (support@teamgage.com).

How to edit a user's communication preferences

  1. Click on Users > List in the side navigation.
  2. Find the user's profile (you can use the search bar at the top of the page)
  3. Click Edit under the Actions column
  4. Change to the Communication tab
  5. Use the dropdowns to update/change the user's communication preferences
  6. Click Save.

Here's what it looks like

You may have different options in your communication tab, depending on whether you have configured SMS, MS Teams and Slack.


  1. Using Communication Prefrences

    • Related Articles

    • Using Communication Preferences

      You may want to utilise this feature to implement new communication methods across your organisation via the bulk import, set up communication preferences for individual users for a tailored experience or to enable fallback methods to ensure your ...
    • Organisation Wide Communication Settings

      The Communications section found in the side navigation under Tools & Setup allows an organisation to select and set different communication channels for their Teamgage notifications. You will need to have an Admin profile to access the Tools & Setup ...
    • User Notification History

      You can view each user's notification/communication history from their profile within Teamgage - this is a great place to double check: what channel notifications are being sent (eg. MS Teams or email), and what recent notifications they've received ...
    • Adding a User to a Team

      Before a team member can create a Huddle submission or complete a Survey, they must be created as a User in Teamgage. And they must be a member of a team. We'll help you create your initial organisational hierarchy, but overtime you'll want to make ...
    • User Management in Teamgage

      You will need to have an Admin profile to access the Users section of Teamgage. If you can't see User speak to your Teamgage Admin or contact our Support Team (support@teamgage.com). User Management in Teamgage is available from the Users section of ...