Why are my Huddle Shared Results Locked?
To view your team's Shared Results dashboard (Learn about Shared Results), you will need to have personally completed a Teamgage Submission towards the results that were shared - this will take less than 1 minute (Learn about Submitting). The shared results may be locked for three reasons: you haven't submitted, they have been made inactive or they have expired.
1. If you haven't submitted
If you haven't submitted towards the results being shared or since they were shared you will be prompted to submit again.
How to access shared results and resubmit
- Get notified that your team's Shared Results is ready to view (you'll be notified by email or on Teams)
- See the "We need your Teamgage Submission" screen (see below)
- Click Have your Say & complete your Submission (Learn about Submitting).
- You will be automatically redirected back to your team's Shared Results dashboard
IMPORTANT NOTE: The metrics & comments in Teamgage Submission you have just completed, to unlock the dashboard, will not be included in these Shared Results. This is because the specific results you're looking at were shared before you had completed Teamgage Submission. If your Manager re-shares the team's results (for example, the next day) your Submission will now be included
Here's what it looks like
2. Inactive Shared Results
The person who shared the results can choose to update the settings by removing acces to comments or removing access to the results completely.
Here's what it looks like
3. Expired Shared Results
The shared results expire 180 days after they have been shared.
Please reach out to support@teamgage.com if you need any assistance.
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