Metrics are the areas your employees provide feedback on during their regular Teamgage Huddle submissions. They guide what will be measured and improved by your teams.

Creating a New Metric

1. Log into Teamgage
   
2. Click on Huddle > Metrics from the side navigation
3. Under the Metrics tab
   
4. Click New 
   
5. Fill in the details for your new metric:
   
1. Name
   
2. Anchor Points
   
3. Description (Question)
   
4. Suggestions (Manager Prompts)
   
6. Click Save
   

See below for more detailed information on the customisation options available for your metrics

Components of a Metric

1. Name - Clear and descriptive. Team members should understand what they are giving feedback on
2. Metric Type
1. Standard Metric - Rated 0–100 (0 = lowest / 100 = highest)
2. Overloadable Metric - Rated 0–200 (0 = under goal / 100 = ideal / 200 = over goal). Example: Workload, where being underworked or overworked is equally unsustainable
3. Anchor Points - Provide context to guide team submissions. Each point (100, 75, 50, 25, 0) contains a customisation label (i.e. “Effective", "Not effective”) 
4. Thresholds - Set the percentage at which leaders will see a metric result as Amber or Green.
5. Comment Placeholder Text -  Default text shown in the comment box for that metric on the submission page, which can vary by rating (Red, Yellow, Green). Learn more
   
6. Description -  The question shown to team members when submitting this metric. While the Name is usually short (i.e.  “Workload”), the Description gives detailed guidance on what to consider
7. Suggestions - Shown in the Huddle results dashboard, these prompts help leaders ask their teams questions and spark meaningful conversations based on metric results. You can also link to supporting resources like frameworks, courses, or other relevant content

Notes

1. Character Limits
   
1. Metric Name - 20 characters
   
2. Anchor Points - 20 characters
   
3. Comment Placeholder Text - 33 characters
2. Each metric must have 5 anchor points tied to a set score
   
1. Anchor points should be align closely with the question
2. Example: Metric - How clear are your team’s current priorities? / Anchor points - Clear | Mostly | Somewhat | Not really | Not clear
   
3. Before teams can use a metric, it must be added to a Metric Set and assigned to the team(s). Learn more
   

We’ve created a recommended metric set, and you can explore our full library of available metrics here:

1. Recommended Huddle Metric Set - Team Health & Effectiveness
   
2. Huddle Metric Library
   

Related Articles

1. Tailoring Your Huddle Metrics With A Teamgage Expert
   
2. Edit a Huddle Metric
   
3. How To Edit The General Comment Prompt
   
4. How To Edit Individual Metric Comment Prompts
   
5. Updating and Rotating Your Huddle Metrics