Creating a Huddle Metric

Creating a Huddle Metric

Metrics are the areas your employees provide feedback on during their regular Teamgage Huddle submissions. They guide what will be measured and improved by your teams.

Creating a New Metric

  1. Log into Teamgage
  2. Click on Huddle > Metrics from the left-hand menu
  3. Go to the Metrics tab
  4. Click +New in the top-left corner
  5. Fill in the details for your new metric:
    1. Name
    2. Anchor Points
    3. Description (Question)
    4. Suggestions (Manager Prompts)
  6. Click Save
Info
See below for more detailed information on the customisation options available for your metrics

Here's what it looks like



Components of a Metric

  1. Name - Clear and descriptive. Team members should understand what they are giving feedback on
  2. Metric Type
    1. Standard Metric - Rated 0–100 (0 = lowest / 100 = highest)
    2. Overloadable Metric - Rated 0–200 (0 = under goal / 100 = ideal / 200 = over goal). Example: Workload, where being underworked or overworked is equally unsustainable
  3. Anchor Points - Provide context to guide team submissions. Each point (100, 75, 50, 25, 0) contains a customisation label (i.e. “Effective", "Not effective”) 
  4. Thresholds - Set the percentage at which leaders will see a metric result as Amber or Green.
  5. Comment Placeholder Text -  Default text shown in the comment box for that metric on the submission page, which can vary by rating (Red, Yellow, Green). Learn more
  6. Description -  The question shown to team members when submitting this metric. While the Name is usually short (i.e.  “Workload”), the Description gives detailed guidance on what to consider
  7. Suggestions - Shown in the Huddle results dashboard, these prompts help leaders ask their teams questions and spark meaningful conversations based on metric results. You can also link to supporting resources like frameworks, courses, or other relevant content

Notes

  1. Character Limits
    1. Metric Name - 20 characters
    2. Anchor Points - 20 characters
    3. Comment Placeholder Text - 33 characters
  2. Each metric must have 5 anchor points tied to a set score
    1. Anchor points should be align closely with the question
    2. Example: Metric - How clear are your team’s current priorities? / Anchor points - Clear | Mostly | Somewhat | Not really | Not clear
  3. Before teams can use a metric, it must be added to a Metric Set and assigned to the team(s). Learn more

    • Related Articles

    • Edit a Huddle Metric

      You can update your existing metrics at any time. When editing a metric, all previous data and history associated with it will be retained. Before editing a metric, consider whether your changes will significantly affect how people respond. If so, ...

    • Creating a Huddle Metric Set

      After creating your metrics, you’ll need to add them to a Metric Set. A Metric Set is the group of metrics your organisation/team(s) will respond to during their Teamgage Huddle submission. You can: Assign a single Metric Set for the entire ...

    • How To Edit Individual Metric Comment Prompts

      Each metric in a Huddle can include dynamic comment prompts that change based on a submitter’s rating. These prompts appear as placeholder text in the comment field and are designed to guide users toward more meaningful, relevant feedback. You can ...

    • Huddle Metric Library

      About the Metric library The Teamgage metric library provides a curated set of validated Huddle metrics. These have been grounded in best-practice survey science and proven research on team effectiveness, psychosocial safety and risk management, and ...

    • Edit a Huddle Metric Set

      You can update an existing Metric Set at any time. This allows you to keep your team submissions relevant and aligned with current goals. How to Edit a Metric Set Log into Teamgage Click on Huddle > Metrics from the left-hand menu Go to the Metric ...