How to Search for Deleted Users

How to Search for Deleted Users

You can easily check which users in your Teamgage account are Deleted by filtering the user list in Portal. If you need further assistance, just let our team know at support@teamgage.com

How to filter the user list 

  1. Open the User list in Portal
  2. Open the Advanced Filter 
  3. From the Deleted drop-down list select Yes
  4. Click Apply


FAQS

How do I restore a deleted user?
Please contact support@teamgage.com to "upgrade" a user to an Administrator. 
How do I create a new user profile when the email is already in the system?
  1. Restore the user
  2. Update the email to be old_xx@xx.com where xx@xx.com is their email address
  3. Delete the user again
  4. Create a new profile for the user
  1. How to create a new user
  2. Edit a user's profile
  3. Teamgage User Administration Guide


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