How To Check Which Users Are Inactive
Inactive users are users who remain in Teamgage but are no longer actively participating in your organisation's feedback process. Reviewing inactive users can help keep your Teamgage account clean and ensure your user data remains accurate.
Common reasons for checking inactive users include:
- Auditing user records
- Preparing for user cleanup activities
- Reviewing former employees who remain in Teamgage
- Checking which users are no longer receiving notifications
- Validating user imports and synchronisation processes
How to View Inactive Users
- Log into the Teamgage platform
- Go to Users > Users List in the left hand navigation
- Click Advanced Filter
- Under Active, select No
- Click Apply
The user list will now display only inactive users.
Here's What It Looks Like
What Does Inactive Mean?
Inactive users remain stored within Teamgage but are excluded from normal participation activities such as notifications and feedback submissions.
Organisations often retain inactive users for historical reporting, audit purposes or record keeping.
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