How does a Manager add or remove a user from their team?
Managers follow the same steps as Administrators, but with some limitations. They cannot create new users or edit other teams.
What happens to a user's submission if they are removed from a team?
Past submissions remain attached to the team for historical reporting. However, the user will no longer be able to submit to that team unless they are re-added.
What if a user is removed from their only team?
When a Manager removes a user from a team, it only affects that specific team. If the user was only a member of that team, they will need to be added to another team.
This can be done through:
- Self Allocation
- An Administrator
- Another Manager
If the user is not assigned to a team, their submissions will default to Entire Organisation.
What happens when a new data file is uploaded?
When user data is updated via HRIS integration or file upload, it overwrites existing user, team and organisational hierarchy data. This system is considered the single source of truth.
If Managers make team membership changes directly in Teamgage, they should notify the Teamgage Administrator so the source system (such as the HRIS or payroll system) can also be updated.