Using Comment Analysis in Surveys

Using Comment Analysis in Surveys

The Comments Analysis feature in Surveys allows you to quickly gauge the key themes and sentiment of the comments made.

Features

  1. Grid View : In Grid View all terms are easily visible and their presence in each sentiment is clearly displayed.
    1. Word Tile : Click on the tile containing the word of interest to see all of the comments where it is used.
    2. Tooltips : Hover over the coloured bars to show the percentage spread of comments in positive, neutral and negative sentiment.
    3. Sort by : Allows comments to be sorted based on mentions, positivity or negativity.
    1. Chart View : In Chart View you can easily visualise the sentiment of the team and identify key terms in each sentiment.
      1. Tooltips : Hover over a bubble to see the word, the sentiment and the number of mentions.
    1. Search : Use the search bar to isolate a word of interest.

How To View Comment Analysis in the portal

  1. Click on Surveys > Manage in the side navigation of Portal 
  2. Select Edit next to your Survey of interest
  3. Select the toggle next to the question you want to look at
  4. Click Analysis

Here's what it looks like

How To View Comment Analysis in the dashboard

  1. Navigate to the Survey results
    1. via the dashboard - Surveys tab from top navigation
    2. via the portal - Surveys > Results from the side navigation
  2. Select the Survey you would like to view results from
  3. Set the date range
  4. Click OK
  5. Select the toggle next to the question you want to look at
  6. Click Analysis

Here's what it looks like

​



    • Related Articles

    • Review your Survey Results

      Once you've sent your survey, results will start coming in, in real time. To view them, simply open your survey and tap the Results tab. ? Recipients: The total number of people your survey was sent to. If someone belongs to multiple teams, they’ll ...

    • Exporting your Survey Results

      You can export a spreadsheet with the results for each question in your survey to create data visualisations and perform analysis for your internal resoruces. How To Export Survey Responses in the portal Click on Surveys > Manage from the side ...

    • Comment Analysis in Huddle

      Comment Analysis in Teamgage Huddle Teamgage automatically summarises comment topics and sentiment, enabling leaders to quickly identify key focus areas from qualitative feedback. There are three key areas in the Huddle platform where comment ...

    • Share Access to Survey Results

      Once you've sent a Survey and it's starting to collect responses, you can share access to the Survey's Results across the organisation. There a couple different options when it comes to sharing: Manager access: Share manager access to their teams ...

    • Using Sidekick (AI analysis) in Surveys

      Welcome to your new best friend Teamgage Sidekick, an Artificial Intelligence (AI) model that can summarise your Teamgage feedback and provides you with clear themes and actionable insights. If you're interested in enabling this feature or would like ...