Using Comment Analysis in Surveys
The Comment Analysis feature in Surveys helps you quickly identify key themes and understand the sentiment behind responses. It provides a visual and interactive way to explore comments, making it easier to uncover insights and trends.
Features
Grid View - Displays key terms and shows how frequently they appear across positive, neutral and negative sentiment.
- Topic Tile - Click on a tile to view all comments where that term is mentioned
- Sentiment Rating - Hover over coloured bars to see the percentage breakdown of sentiment (positive, neutral, negative)
- Sort By - Sort terms by mentions, positivity or negativity to highlight what matters most
Chart View - Visualise sentiment distribution and identify key terms within each sentiment category.
- Bubble Tooltip - Hover over a bubble to see the word, its sentiment, and the number of mentions
How To View The Comment Analysis
- Go to Surveys > Results in the left hand side navigation
- Click on the Entire Organisation results
- Select the Survey you are looking to review
- Locate any free text comment question and expand the question to see the topic analysis
Here's What It Looks Like
Related Articles
Review your Survey Results
Once your survey is sent, results start populating within your Dashboard and Heatmap in real time. How To View Results View Results for the Entire Organisation Or Your Team Surveys may be sent to: Entire Organisation (i.e. Employee Engagement) ...Share Access to Survey Results
You can share access to Survey results at any stage, whether the survey is still being developed, live or once responses have been collected. This allows you to set up the right level of visibility before results are reviewed across the organisation. ...Using Sidekick (AI analysis) in Surveys
Teamgage Sidekick is an Artificial Intelligence (AI) feature that analyses your Survey feedback and provides clear themes, summaries and suggested actions based on your team’s responses. If you're interested in enabling this feature or would like to ...Comparing Survey Results
Teamgage gives you the ability to compare results both within Survey Results and under your Heatmap. This helps you see how scores change over time, or how a team’s results compare against the broader organisation. Additional information on how to ...Exporting your Survey Results
You can export a spreadsheet with the results for each question in your survey to create data visualisations and perform analysis for your internal resources. How To Export Survey Responses Click on Surveys > Manage from the side navigation Click ...