Click here to access our article on creating a Benchmark Report

1. a Survey Benchmarking Report only shows scorable questions so these are the only questions that can be compared   
2. to compare a question between two Surveys it must be an exact match (Eg both the question-type and how the question is worded must be the same) 
   
3. if there are no matching questions or scorable questions, the report will simply show a comparison of the Response Rates between the Surveys  
4. to protect anonymity there must be at least 4x responses to a question before it can be unlocked & compared  (Learn more about locked responses & anonymity here 
5. you can compare a maximum of two surveys at the same time
   

How to compare two Surveys

1. Select Benchmarking from the side navigation
   
2. Choose an existing Survey Benchmarking Report or create a new one
   
3. Once the report is open, select a survey from the Compare to dropdown list 
   
4. Get comparing
   

1. Score change: the small (+) or (-) figure indicates the whether the question's score has gone up or down between the surveys   
   
2. No change: a dash indicates there's been no change between the two Surveys; basically the score has stayed the same
   
3. Responses locked: if all you see is a grey box with a padlock, this means the responses are currently locked as there's been less than 4x responses
   
4. Comparison Survey locked: If there is a score, but there is a small padlock alongside the score, this means the responses for the comparison survey are currently locked as there have been less than 4x responses.