Click here to access our article on creating a Heatmap

1. a Survey Heatmap only shows scorable questions so these are the only questions that can be compared   
2. to compare a question between two Surveys it must be an exact match (Eg both the question-type and how the question is worded must be the same) 
   
3. if there are no matching questions or scorable questions, the report will simply show a comparison of the Response Rates between the Surveys  
4. to protect anonymity there must be at least 4x responses to a question before it can be unlocked & compared  (Learn more about locked responses & anonymity here 
5. you can compare a maximum of two surveys at the same time
   

Compare to

1. Compare results from different time periods: If you have a survey that is always open you can compare submissions made in January with submissions made in Febuary.
   
2. Compare results to the Entire Organisation: You can view the changes in Teamgage results across your heatmap in relation to the Entire Organisation's results. Please contact support@teamgage.com if you would like this feature enabled.

Change scores

1. Score change: the small (+) or (-) figure indicates the whether the question's score has gone up or down between the surveys   
   
2. No change: a dash indicates there's been no change between the two Surveys; basically the score has stayed the same
   
3. Responses locked: if all you see is a grey box with a padlock, this means the responses are currently locked as there's been less than 4x responses
   
4. Comparison Survey locked: If there is a score, but there is a small padlock alongside the score, this means the responses for the comparison survey are currently locked as there have been less than 4x responses.
   

How to compare two Surveys in a heatmap

1. Select Heatmaps from the side navigation
   
2. Choose an existing Survey Heatmap or create a new one
   * if you have a matching survey that was previously run this can be set in the Heatmap editor
3. Once the report is open, select a survey from the Compare to dropdown list
   This could be another survey or the Entire Organisation results. 
4. Get comparing
   

Here's what it looks like

How to compare two Surveys in the dashboard

1. Navigate to the Survey results
   
1. via the dashboard - Surveys tab from top navigation
   
2. via the portal - Surveys > Results from the side navigation
   
2. Select the Survey you would like to view results from
   
3. Set the date range
   
4. Click OK
   
5. Select the Survey you would like to compare results with
   
6. Set the date range
   
7. Click OK
   
8. Get comparing
   

Here's what it looks like