Review your Survey Results
Once your survey is sent, results start populating within your Dashboard and Heatmap in real time.
How To View Results
View Results for the Entire Organisation Or Your Team
Surveys may be sent to:
- Entire Organisation (i.e. Employee Engagement)
- Specific Teams (i.e. Team focused Surveys)
Steps:
- Go to Surveys > Results in the left hand side navigation
- Select the appropriate view:
- Entire Organisation (Admins/Senior Leaders)
- Specific Team (Managers)
- Click Survey Results next to the team you want to view
- Select the Survey and set the date range
View Other Survey Results
These may include onboarding, offboarding or other ad hoc Surveys sent across the organisation.
Steps:
- Go to Surveys > Results in the left hand side navigation
- Click Survey Results next to the Entire Organisation
- Select the Survey and sent the date range
Understanding Survey Results
- Overall Survey Score - Appears if your survey includes scorable questions (e.g., Scale or Likert). Learn more about our Scorable Question Types here
- Section Score - Each section with scorable questions will also display a score
- Survey Status - Toggle to close or reopen a survey
- Response Rate - Number of responses divided by recipients
- Responses - A live count of submitted responses. This number increases as participants complete the survey
- Unique Views - The number of unique individuals who have viewed the survey. Multiple opens by the same person count as one view
Filter Results
If your survey spans multiple teams, use filters to isolate specific results:
- Go to Surveys > Results
- Select the most appropriate team
- Select a Survey and Date Range
- Click Additional Filters to apply your demographic tags
Learn more about Demographic Tags
here.
Here's What It Looks Like
How To View Survey Results (Via The Portal)
- Find Surveys > Results in the side navigation of Portal
- Choose the team you would like to review the results from
- Select the Survey you would like to view results from
- Set the date range
- Click OK
Here's What It Looks Like
How To View Survey Results (Via The Results Dashboard)
- Click the Surveys tab in the top navigation
- Select the Survey you would like to view results from
- Set the date range
- Click OK
Here's What It Looks Like
Additional Actions
When you are looking are your survey results you can also complete the following actions:
- Close or Reopen Survey: Use the Open/Close toggle. Once closed, no further responses can be submitted
- Export Results: Tap Export to get a complete spreadsheet extract of your Results (Export your Survey Results)
- Send Reminders: Remind people who haven’t responded yet (How to send a reminder for your Survey)
- Sidekick: Run an AI-powered analysis of your results (Using Sidekick (AI analysis) in Surveys)
- Actions: Turn insights into actions for your team (How to Create Actions in Surveys)
Related Articles
Exporting your Survey Results
You can export a spreadsheet with the results for each question in your survey to create data visualisations and perform analysis for your internal resources. How To Export Survey Responses Click on Surveys > Manage from the side navigation Click ...
Cloning or Copying a Survey
In one click, you can create a new survey based on an existing one. You may want to do this: So you can compare the results of an existing survey and the new survey (Learn about comparing Surveys) To tailor a survey by creating several versions for ...
Edit a Survey
You can easily edit any Survey draft before it's sent, including questions, sections, titles, and descriptions. Be sure to save your survey after every change to avoid losing progress. Use Preview to see exactly how your survey will appear to ...
Sending a Survey Reminder
Sometimes, we all need a little reminder. Once you've sent a Survey you can easily send out a reminder to those people and teams that may not yet responded to the survey. Sending a reminder for your Survey Go into the Surveys > Manage section in the ...
Using Survey Sections
Sections allow you to group question together into specific categories. Each section can have: a title, an (optional) description, and a section score (provided it includes at least one scorable question) You can use sections to group questions ...