Using Benchmark Reports in Teamgage
Benchmarking Reports allow you to compare and contrast results across your organisation, empowering you to identify areas of innovation, teams that are doing well, or spot the risks and teams that may need support. A Benchmarking Report is divided into three main areas:
- Team List: A list of all the teams that make-up your organisation*. Based on your organisation structure, you may find you need to "expand" a parent Team (aka a department) to find a specific sub-team.
- Teamgage Activity: These are the specific activities that make-up the Teamgage process including the Submission Response Rates, Comments, Meetings & Actions created.
- Results: These are unique metrics that your organisation and teams are using Teamgage to continuously improve at.
*The list of Teams you can see is also determined by your access level. If you can't see a team that you should be able to, check with the Teamgage Admin at your organisation. You can also always send our team a message (firstname.lastname@example.org) so we can double-check your access.
Viewing your Benchmarking Report
To find your Benchmarking Report simply log into Teamgage and choose Benchmarking from left hand side navigation menu*. When you first open a Benchmarking Report you'll see the top level Teams and their comparative activity and results, giving you a glimpse of the high level results in the organisation
*If you can't see Benchmarking in your navigation, check with the Teamgage Admin at your organisation. You can also always send our team a message (email@example.com) so we can double-check your access.
Expanding your Report to view specific Teams
You can expand each Team from the listing on the left hand side of the report, to drill down on the individual sub-teams that make up that parent-Team. You can choose to expand on a per Team basis or expand all.
Expanding and collapsing reports in the new benchmarking view
Filtering & Sorting your Report
In the Benchmarking Report you can also sort all columns by filter. Note: only expanded reports will be sorted accordingly.
Throughout the Benchmarking Report, you'll also find tooltips to explain a specific filter (Eg. Metric Set) or help you understand the individual Teams that roll-up into a parent department / area. Simply hover on the ? icon to view that specific tooltip.
Full report name on tooltip
Last update 4th May 2021
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