How to Approve Self Allocation Requests as an Admin

How to Manage Self Allocation Requests as an Admin

When a user tries to join a team that requires Admin Approval, all Admins for the organisation will be notified. This notification (sent by email or MS Teams) includes a link to the Self Allocation section in Portal where Admins can:
  1. view all currently pending requests,
  2. accept/reject the requests, and
  3. access a comprehensive Self Allocation Audit Trail.
Once approved, the user is automatically added as a team member, and the Huddle or Survey submission they completed along with the request will be included in the team's results. If rejected, the user will be notified along with a note to contact the Admin that rejected their request.   
If you don't approve or decline the request it will be automatically approved after 7 days.

How to Approve Self Allocation Requests

  1. Go to Pending Requests tab via:
    1. the link in Teamgage Notification
    2. Teams > Self Allocation tab in the portal
  2. Tick Approve or Decline next to the users name
Update your source of truth otherwise this will be reset by the next organisation wide data update.

Here's what it looks like


Declining a request to join a team

If a user's request to join a team is declined (by either an Admin or Manager) the user will be notified and will remain in their current team. The notification will also include refence to the user that rejected the request.

Here's what it looks like


Here's what it looks like as a notification

 
Approval request notification (sent to Admins and/or Managers)


Request declined notification (sent to users)

  1. How to Approve Self Allocation Requests as a Manager



    • Related Articles

    • How to Manage Self Allocation Requests as a Manager

      When a user tries to join a team that requires Manager Approval, all Managers for that team will be notified. This notification includes a link to the Pending Approval tab for that specific team, where the Manager can view pending requests and ...
    • Self Allocation Audit Log

      Admins can review how users are moving between teams with the Self Allocation Audit Log. This includes an audit trail of team member requests that have been approved, declined, or did not require review. You'll find the Audit Log in the ...
    • Self Allocation Setup Process

      The Self Allocation setup process involves choosing the configuration, locking in a launch date and communicating the changes prior to launch. This guide summarises some of the key questions that arise for our customers who choose to utilise Self ...
    • What is Self Allocation?

      Self Allocation gives team members a simple way to update the team they're a member of during their Huddle or Survey Submission experience. Depending on how self allocation has been configured by your organisation, a user's request to change team (or ...
    • How to Remove a User as a Manager

      You can easily remove a User from a Team (or group of Teams) if the user has moved teams or has completely left your organisation. Once a user has been removed, they'll no longer be able to contribute a Teamgage submission to that team. There are two ...