Listening to your team and acting on their feedback isn’t just a Teamgage best practice- it’s a fundamental responsibility for any leader. When leaders consistently review, share, and take action on feedback, it's been proven to result in:
Stronger engagement – Employees are more likely to share feedback when they see it leads to action.
Enhanced trust – Leaders who communicate and act on feedback demonstrate transparency and commitment.
Improved performance – Addressing concerns and opportunities directly impacts productivity and effectiveness.
However, without accountability, feedback can easily become an unfulfilled promise rather than a powerful tool for improvement. That’s why ensuring there’s accountability for leaders to take ownership of feedback creates a culture where employees feel heard and see real change.
Here are some effective ways organizations can ensure leaders take responsibility for sharing results and acting on feedback:
Emphasize the strategic importance of feedback and how it influences decision-making, direction, and organizational success. This encourages leaders to treat feedback as a catalyst for improvement, not just a task to complete.
Set clear expectations that leaders must regularly review Teamgage feedback as part of their role. This can be reinforced by incorporating Teamgage as part of KPIs and performance reviews.
Set expectations that leaders create actions in Teamgage based on feedback and share results with their team. This ensures visibility for both leadership and the team, making it easy to identify actions resulting from feedback.
Acknowledge leaders who consistently act on feedback and drive positive outcomes. Public recognition, leadership spotlights, or small incentives can reinforce the right behaviours.
Leverage Teamgage benchmark reports and the Huddle action reports to track leader engagement and view the improvements being made. If no actions are recorded and feedback isn’t shared, it’s a clear signal that accountability needs reinforcement.
Ensure executives and senior leaders champion the importance of feedback and set an example. When accountability is driven from the top, it sets a standard for all leaders to follow.
Keeping leaders accountable for sharing results and actioning feedback is essential for driving a culture of continuous improvement. That's why Teamgage has been designed to make driving accountability quick and easy.
By setting clear expectations, tracking progress, and recognising leaders who follow through, you can ensure that feedback translates into meaningful action — ensuring that insights lead to real impact.