Requesting Changes to Huddle Notification Schedules

Requesting Changes to Huddle Notification Schedules

Huddle notification schedules control when team members receive feedback requests and when managers receive results notifications.
At this time, Huddle notification schedules can only be created, edited, or removed by the Teamgage Support team. To request any changes, please contact support@teamgage.com.

Creating a New Huddle Notification Schedule

If you would like to set up a new notification schedule, please contact Teamgage Support with the following information:
  1. Team/s new schedule should apply to
  2. Start date and time for the submission notification
  3. Number of days after the initial notification that the submission reminder should be sent
  4. Start date and time for the manager notification
  5. Notification cadence (e.g. weekly, fortnightly, monthly, first Wednesday of the month)
Our team will review your request and configure the schedule for you.

Editing an Existing Huddle Notification Schedule

If you would like to modify an existing schedule, please contact Teamgage Support with the following information:
  1. Whether the change relates to:
    1. Submission notifications
    2. Manager notifications
    3. Both
  2. Team/s edited schedule should apply to
  3. The updated start date and time for submission notifications
  4. The updated reminder timing (if applicable)
  5. The updated start date and time for manager notifications
  6. The updated notification cadence

Removing a Huddle Notification Schedule

If you would like to remove an existing notification schedule or cancel a specific notification, please contact Teamgage Support with the following information:
  1. Which Team/s schedule should be removed
  2. Whether you would like to remove:
    1. Submission notifications
    2. Manager notifications
    3. Both
  3. The notification date shown in the Reminders section of the Teamgage portal
Our team will confirm once the notification or schedule has been removed.

Before Requesting Changes

If you're unsure which schedule is currently applied to your team, review the following guide first - How to Check Huddle Notification Schedule Inheritance and/or Viewing Your Huddle Notification Schedule.
This will help you identify whether the schedule is set directly on the team or inherited from a parent team.


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