Using Sidekick with Teamgage Conversations
Sidekick is your built-in writing coach within Teamgage Conversations. It helps leaders craft thoughtful, constructive and effective responses to feedback.
Powered by AI, Sidekick generates suggested replies based on the content and context of the conversation. Whether you’re acknowledging feedback, asking follow-up questions, or responding to a sensitive topic, Sidekick helps guide tone, clarity, and intent.
Why use Sidekick?
Sidekick is designed to help leaders respond to feedback more confidently and consistently.
It can help you:
- Get started when you’re unsure how to reply
- Improve clarity and tone
- Keep responses constructive and supportive
- Adapt your messaging based on the context of the comment
- Build confidence when navigating sensitive conversations
How to use Sidekick in Conversations
- Click on the link within your notification or access Conversations via the left hand navigation
- Click Generate Suggestions in the Sidekick panel
- Review the suggested guidance and response
Sidekick will provide:
- General coaching guidance based on the conversation
- A suggested response you can use or edit
You can then:
- Use the suggestion as-is
- Edit the message to better match your tone and intent
If the anonymous submitter replies, you can continue generating new suggestions throughout the conversation.
Here's What it Looks Like
Tips for getting the most out of Sidekick
Make it your own
Sidekick gives you a strong starting point, but responses should still reflect your leadership style and intent. Personalising messages can help conversations feel more genuine and human.
Think about your intent
Before responding, consider what outcome you’re trying to achieve.
For example:
- Are you acknowledging a concern?
- Asking for clarification?
- Providing reassurance or an update?
Using the right tone and intent helps create more constructive conversations.
Use Sidekick as a learning tool
Over time, Sidekick can help you build confidence in responding to employee feedback thoughtfully, consistently, and empathetically.
It’s designed to support better conversations, not replace human judgement.
Important to remember
While Sidekick can help guide responses, leaders remain responsible for the messages they send. Always review suggested responses before sending to ensure they are appropriate for the situation and aligned with your organisation’s values.
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