Teamgage Huddle Leader Guide

This guide is dedicated to leaders who want to fully leverage Teamgage to understand their team's feedback, interpret results and take meaningful action to improve engagement and performance. 

About Teamgage

Teamgage is a real-time feedback platform that gives employees a voice and empowers leaders to take fast, informed action. By providing regular insights, it helps leaders at all levels drive continuous improvement.

Key benefits:

1. Quick, regular feedback
   
1. Employees can provide meaningful, anonymous feedback in just 20 seconds, focusing on areas aligned with your organisation’s strategic priorities
   
2. Real-time team insights
   
1. Leaders receive immediate reports based on team hierarchy, highlighting key themes and suggested actions.
   
3. Continuous improvement
   
1. Insights allow leaders to act quickly, share outcomes, and demonstrate progress to the team, keeping employees engaged.
   

Learn more about Teamgage here.

How To Access Teamgage Results

You can access results anytime through three methods:

1. Click on the Teamgage notification you received or
2. Go to teamgage.com and sign in with your work email
   
3. Bookmark the results page for quick access
   

Best Practices For Using Teamgage

Encourage Participation

1. Remind your team regularly to submit feedback
   
2. Emphasise that submissions are anonymous and that their feedback drives real change
   
3. Consider sharing examples of improvements made based on prior feedback to boost engagement
   

Review Team Insights

1. Check your team’s dashboard regularly. Focus on 2–3 key themes each cycle
   
2. Use the Stop, Start, Keep framework to interpret results:
   
1. Stop: What isn’t working? Identify what should be stopped, simplified or addressed
   
2. Start: What new ideas or initiatives could improve performance or engagement?
3. Keep: What’s working well? Amplify and celebrate successes
   

Create Actions

1. Translate insights into 2–3 concrete actions:
   
1. Prioritise quick wins to maintain momentum
   
2. Address critical issues that impact team performance
   
3. Amplify successes identified through feedback
   

Share Results

1. Closing the feedback loop is essential
   
2. Use the Shared Results feature to show your team:
   
1. That their feedback has been heard
   
2. Actions being taken and progress made
   

Sidekick (Teamgage AI) can help you analyse your results and create actions based on your team's feedback. To learn more about using Sidekick in Huddle, please visit this guide. 

Please note - Your organisation may not have enabled Sidekick yet. Please contact your Teamgage Admin to discuss further if you do not have access to this feature. 

For Leaders Of Multiple Teams

1. Access aggregated results and a Heatmap to compare themes across all teams
   
2. Drill down into individual team results from the Heatmap or switch between teams using the Team Filter
   
3. Share high-level updates and actions using Shared Results from your top-level dashboard
   
4. Track report views, actions and shared results to ensure accountability across your teams
   

Tips & FAQ's

1. How can I get additional help or join a leader session? Join a drop-in Leader Session to talk with a Teamgage expert
   
2. How to improve your response rate - Regular reminders and celebrating previous improvements can encourage participation
   
3. How to encourage more comments: Ask open-ended questions and provide context for why feedback matters
   
4. How to address feedback outside your control: Acknowledge it and escalate to the right decision-makers
   
5. How to remove inappropriate or insensitive comments: Use moderation features on your dashboard
   
6. Why is my results dashboard locked? Your results dashboard may be unavailable because your team is too small or has not yet received four or more submissions
   

Related Articles

1. Is Teamgage Anonymous?
   
2. How to View Your Team's Results Dashboard
   
3. Remind Team to Submit in Huddle
   
4. What are Actions?
   
5. How to Share Huddle Results with Your Team or Organisation
   
6. Using Heatmap in Huddle
   

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